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Technical Training Coordinator- 2 year limited duration

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Technical Training Coordinator- 2 year limited duration

Salary

$34.44 - $45.03 Hourly

Location

Tigard 97223, OR

Job Type

Full-time

Job Number

2025

Department

Information Technology

Opening Date

07/31/2025

Closing Date

8/10/2025 11:59 PM Pacific

+ Description

+ Benefits

+ Questions

Overview

At the City of Tigard, our talented, industrious, and innovative municipal government professionals have been providing essential services and recreational spaces to Tigard’s growing community for over 60 years. City of Tigard team members enjoy meaningful work, a diverse and inclusive culture of belonging, job specific flexibilities and opportunities for growth and advancement. Incorporated in 1961, Tigard is Oregon’s 12th largest city and is part of the Portland metropolitan area.

OUR VALUES

At Team Tigard, we are the ambassadors of our municipal services to the members of our community. We aspire to treat all people with dignity, respect, and care; to demonstrate the equitable and sustainable practices that are environmentally and fiscally sound, and to engage with each other as trusted colleagues to achieve excellence in all we do. We do the right things, and we get things done.

Examples of Duties

The City is hiring a Technical Training Coordinator (Limited Duration – 2 years) to help grow and enhance our internal IT training program. You won’t be starting from scratch, instead you’ll collaborate with an experienced trainer to build on our existing foundation. Together, you’ll identify knowledge gaps, expand training resources, and continuously improve how we support staff through new tools and changing technology.

Do you have a passion for making technology accessible to staff of all skill levels? We are looking for someone who excels at customer engagement, builds relationships across teams, and can quickly identify learning opportunities that can be used to empower staff to become confident, independent learners. This role requires a patient and empathetic communicator who can understand and translate a wide range of technical information in an easy-to-understand format.

We are looking for someone who thrives on collaboration, communication, embraces ambiguity, and fosters a positive, supportive learning environment where everyone feels encouraged to grow their skills. Whether it’s Microsoft 365, Windows 11, our ERP tool, or something brand new, you’ll develop clear, engaging learning materials, and deliver both in-person and virtual training sessions.

Seeking great communication skills, a curiosity for learning new technology, and a knack for connecting the dots between tools and the people who use them. This position is part of a team that provides 1:1 support while also contributing to broader training initiatives. Whether it's a quick tip or a deep dive, you help others feel capable, connected, and confident with every click.

Minimum Qualifications

+ Equivalent to graduation from an accredited four-year college or university with major coursework in business or public administration, program or project management, public relations/affairs, or other field related to the assigned program(s); AND

+ Two (2) years of experience in planning, development, implementation and/or administration of programs, projects, or systems, preferably in a government setting.

Supplemental Information

Union Representation: Not applicable for this job

Important Information about this job: This job is limited duration and will end on June 30, 2027.

Schedule:

+ Monday thru Thursday 9 hour days and 4 hours on Friday with some remote option available.

+ Full time onsite the first month ad-hoc after that.

How to apply: Please apply online. We do not accept applications via email. Applications must be received by Human Resources by the closing time/date.

IMPORTANT: In lieu of resumes and cover letters, the City of Tigard evaluates each applicant's work history and responses to supplemental questions. Please complete the application and answer the supplemental questions thoroughly to ensure our subject matter experts can appropriately evaluate your experience.

ATTENTION VETERANS: To receive veterans' preference, please upload your DD214/Separation documentation

In addition to being a great place to work (https://www.tigard-or.gov/your-government/departments/human-resources/jobs) , the City of Tigard offers competitive employee benefits for full-time and part-time employees working 20 or more hours per week:

Choice of health and dental plans

Generous retirement plan (non-PERS)

City-paid HRA-VEBA

Paid time off (PTO) program plus paid sick leave

10 paid holidays

Life and disability insurance

Universal transit pass through TriMet

This job classification is not represented by a union

Click here (https://www.tigard-or.gov/your-government/departments/human-resources/benefits) for more detailed benefits information.

01

Which of the following best describes your highest level of education?

+ High School Diploma or Equivalent

+ Associate's Degree

+ Associate's Degree and additional coursework

+ Bachelor's Degree

+ Bachelor's Degree and additional coursework

+ Master's Degree or higher

02

Which best describes your years of experience in planning, development, implementation and/or administration of programs, projects or systems?

+ none

+ less than 1 year

+ 1-2 years

+ 2 or more years

03

Do you have experience conducting Technical Training in a government setting? (This needs to be outlined in your application)

+ Yes

+ No

04

When you're training someone on a new technology, how do you ensure they not only understand it in the moment, but also retain the information for future use?

05

Describe your process for learning a new system or tool that you’re unfamiliar with.

Required Question

Employer

City of Tigard

Address

13125 SW Hall Blvd Tigard, Oregon, 97223

Website

http://www.tigard-or.gov

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