• Call Center Representative

    Adecco US, Inc. (San Juan, PR)


    Adecco is currently assisting a local Customer in their search for Call Center Representative in San Juan, PR. This is a great opportunity to further your existing skills as a Call Center Representative, while learning new ones to assist you in your career. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and have access to all our Adecco Perks!

    Perks:

    • Shift: Full-time (40 hours/week), Monday–Friday. Shifts fall between 8am - 9pm AST

    • Weekly paycheck

    • Pay: $13.00 per hour

    • Access to Adecco’s Aspire Academy with thousands of free upskilling courses

    Responsibilities:

    • Provide phone support to AARP members and providers, actively listening to understand their needs.

    • Ask relevant questions to determine the best course of action for resolving issues.

    • Document all interactions in internal systems.

    • Research complex issues across multiple databases and collaborate with support teams to resolve them.

    • Guide customers through UnitedHealth Group websites and encourage self-service.

    Requirements:

    • 1+ years of customer service or office experience using phone and computer systems.

    • Intermediate or higher proficiency in Windows PC navigation and multitasking across systems.

    • Fully bilingual in English and Spanish.

    • Flexible availability within business hours and for rotating Saturday shifts.

    • Experience in healthcare, contact centers, or data entry.

    • Proficiency in Microsoft Office Suite.

     

    This role is being recruited for by one of our Centralized Delivery Team and not your local Branch. To be considered, please follow the steps included upon your application. For instant consideration for this Call Center Representative position with Adecco in San Juan, PR. apply today!

     

    **Pay Details:** $13.00 per hour

     

    Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.

     

    Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance