• EngageOne Consultant

    Cognizant (Chicago, IL)


    Job Summary

    We are looking for an experienced Customer Communications Management (CCM) Solutions Developer with deep expertise in Precisely’s EngageOne™ suite, including Enrichment, Communicate, and Compose. The ideal candidate will play a key role in designing and implementing personalized, omnichannel communication solutions that enhance customer engagement and operational efficiency.

     

    • Design and implement CCM solutions using EngageOne™ Enrichment and EngageOne™ Communicate.

    • Develop and manage print stream technologies and digital communications (email, SMS, push notifications).

    • Collaborate with business stakeholders to gather requirements and translate them into technical specifications.

    • Customize and configure EngageOne™ Designer, Server, Vault, and Deliver modules.

    • Ensure compliance with branding and regulatory standards in all communications.

    • Provide technical leadership and support to junior developers and cross-functional teams.

    • Perform testing, troubleshooting, and optimization of communication workflows.

    Qualifications -

    • 6-12 years of experience in CCM platforms, with strong hands-on expertise in Precisely EngageOne™ Enrichment, Communicate, and Compose.

    • Proficiency in document composition, print stream processing, and digital communication technologies.

    • Experience with scripting languages (e.g., PCE, Linux shell) and integration via APIs and web services.

    • Strong analytical and problem-solving skills.

    • Excellent communication and collaboration abilities.

    Salary and Other Compensation:

    The annual salary for this position is between $75,000/Year to $140,000/Year depending on the experience and other qualifications of the candidate.

     

    This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.

    Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

    Medical/Dental/Vision/Life Insurance

    • Paid holidays plus Paid Time Off

    • 401(k) plan and contributions

    • Long-term/Short-term Disability

    • Paid Parental Leave

    • Employee Stock Purchase Plan

     

    Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

     

    Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.