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St. Mary’s Healthcare has been named a 2025 Times Union Top Workplace . We are the first acute care hospital in the Capital Region to earn the distinction since the Times Union launched the recognition program 14 years ago.

Job Requisition: REQ3791 Employment Type: Per Diem Shift: Rotating Hours Per Week: As scheduled

Hiring range: $ 18.18 - $21.71 The actual compensation for this position will be determined based on experience and other factors permitted by law.

Responsibilities:

• Performs proactive monitoring of and timely responses to potential/actual security threats.

• Investigates, documents, and manages security incidents and hazards.

• Maintains knowledge/follows policies and procedures regarding alarms and emergency/disaster preparedness plans. May facilitate planned drills and simulations.

• Trains and mentors staff on environment of care and emergency management processes and procedures. Provides information and assistance to staff and visitors to promote safety.

• Provides for traffic and parking enforcement within campus area and participates in foot and vehicle patrols.

• Reports potential problems or equipment malfunction to appropriate personnel.

• Operates vehicle in a safe and responsible manner to avoid accidents and traffic or parking violations.

FRONT RECEPTION DESK

+ Responsible for greeting all visitors and assisting them with check-in, appointment verification and directions as needed.

+ Responsible for assisting with incoming phone calls.

+ Operates hospital security camera system, assisting department as needed.

Complexity of Work:

+ Within scope of job, requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment. Must be able to speak, read, write and follow instructions in English.

Personal Protective Equipment:

+ Follows Standard Precautions using personal protective equipment as required.

Minimum Qualifications Licensure / Certification / Registration:

Preferred Credential(s):

+ Driver’s License credentialed from the New York Bureau of Motor Vehicles obtained prior to hire date or job transfer date.

+ Security Guard credentialed from the New York Department of State obtained within 90 days of hire or transfer.

+ Preferred Credential(s): • BLS Provider. • Law Enforcement. • Management of Aggressive Behavior credentialed from the Management of Aggressive Behavior Training International, Inc.

Education:

+ High school diploma or GED or three (3) years of relevant experience required, In addition to certification

Required Skills and Attributes:

+ Ability to organize and establish day-to-day priorities while using critical thinking skills in all aspects of the job.

+ Must be able to multitask while remaining professional, focused, composed and positive.

+ Excellent customer service skills

+ Displays integrity, friendliness, and compassion.

+ Must be able to establish an appropriate and effective rapport with others.

+ Demonstrates flexibility

+ Takes initiative

+ Able to work in a fast-paced environment

+ Embraces new opportunities to grow both personally and professionally.

+ Effective critical thinking and problem-solving skills.

+ Proficient with various Microsoft Office products (Word and Excel).

+ Strong organizational skills.

+ Effective interpersonal skills.

+ Ability to take and follow direction in a positive and appropriate manner.

+ Ability to work as part of a team and independently. Must be able to demonstrate effective and appropriate written and oral communication skills.

+ Must be able to speak, read, write and follow instructions in English