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COMPLIANCE INVESTIGATOR SUPERVISOR

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COMPLIANCE INVESTIGATOR SUPERVISOR

Salary

$4,387.00 - $8,608.00 Monthly

Location

Baton Rouge, LA

Job Type

Promotion

Job Number

211309

Department

LA St Bd-Contractors Licensing

Opening Date

07/31/2025

Closing Date

8/5/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

PROMOTIONAL POSTING. ONLYAPPLICATIONS FROM PERMANENT CLASSIFIED EMPLOYEES OF THE LA STAE LICENSING BOARD FOR CONTRACTORS WILL BE CONSIDERED.

The mission of the LSLBC is to protect the health, safety, and general welfare of the public dealing with those engaged in the contracting vocation; to afford such persons an effective and practical protection against the unlawful and fraudulent acts of contractors with whom they contract; and to maintain the integrity of the construction industry. Further, the Board shall monitor construction projects to ensure compliance with the licensure requirements of the statutes.

High-Level Overview of the Role:

This leadership position is responsible for managing and mentoring investigative enforcement staff who ensure compliance with Louisiana’s contractor licensing laws. The role focuses on supervising daily operations, evaluating staff performance, ensuring investigative accuracy and efficiency, interpreting regulations for the public, and supporting legal and regulatory proceedings.

Key Competencies Needed to Succeed:

+ Leadership & Supervision: Proven ability to train, manage, and evaluate investigative staff while maintaining high performance standards and morale.

+ Investigative & Regulatory Knowledge: Deep understanding of investigative techniques, legal procedures, and Louisiana contractor licensing laws.

+ Communication Skills: Strong written and verbal communication for testimony, public engagement, and internal documentation.

+ Organizational & Time Management: Ability to oversee complex caseloads, manage competing priorities, and ensure timely, thorough investigations.

+ Interpersonal Skills: Capable of building effective relationships with staff, contractors, government entities, and the general public.

What Makes the Opportunity Exciting or Unique:

This position plays a critical role in protecting consumers and maintaining standards in Louisiana’s contractor industry. It offers the opportunity to lead impactful enforcement efforts, collaborate with state and local agencies, and shape public understanding of licensing requirements. The blend of fieldwork, policy involvement, and public-facing responsibilities makes this a dynamic and influential leadership opportunity within state government.

Minimum Qualifications

Six years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses; OR

Six years of full-time work experience in any field plus three years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses; OR

A bachelor's degree plus three years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses; OR

An advanced degree plus two years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=171040) .

Job Duties and Other Information

Position Responsibilities

As a key leadership role within the Enforcement Division, the selected candidate will be responsible for the following:

Staff Management & Supervision (60%)

• Lead, train, and evaluate a team of investigative staff to ensure high performance, efficiency, and compliance with agency standards.

• Assign complaints based on geographic region and case complexity.

• Review staff work product to ensure investigations are timely, thorough, and accurately documented in ARLS and formal reports.

• Monitor investigative caseloads to ensure efficient resolution of complaints and violations.

• Approve employee leave, maintain performance files, and complete annual performance evaluations.

• Participate in the hiring and promotion process by interviewing candidates and recommending selections.

• Recommend and implement disciplinary actions as necessary.

• Review staff expense reports for compliance with state travel regulations.

• Support staff in the field during complex commercial and residential investigations.

Public Interaction & Legal Support (35%)

+ Interpret and explain Louisiana contractor licensing laws, rules, and regulations to the public, contractors, legal professionals, and other stakeholders.

+ Advise on licensing requirements and guide individuals through the licensing process.

+ Provide testimony in Board hearings and represent the agency in local, state, and federal court proceedings as required.

Policy Development & External Engagement (5%)

Assist the Enforcement Director in developing policies, procedures, and training goals related to contractor investigations.

Represent the agency at professional events, task force meetings, community presentations, and industry conferences to promote awareness and compliance.

Other Duties

+ Perform additional responsibilities as assigned by agency leadership.

+ Travel as required to support field investigations and external engagements.

Position-Specific Details:

Appointment Type:Promotional Only- only agency employees considered

Compensation: The salary offered will be determined based on qualifications and experience.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score or assessment is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. *

For further information about this vacancy, contact:

Nikki Lopez-Crawford

LA State Licensing Board for Contractors

(225) 346-6359

[email protected]

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

are you a permanent, classified employee at the LA State Licensing Board for Contractors

+ Yes

+ No

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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