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Program Consultant--Social Services-EC

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Program Consultant--Social Services-EC

Salary

$4,470.00 - $8,044.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

LDOE50662670-072925EL-EC

Department

Education-State Activities

Opening Date

07/31/2025

Closing Date

8/7/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

This position is located in Baton Rouge, LA

Office of Early Childhood- Division of Licensing

Join Our Mission to Safeguard Louisiana's Children!

At theLouisiana Department of Education, Office of Early Childhood, Division of Licensing, our mission is deeply rooted in protecting the well-being and development of Louisiana's youngest citizens. We are dedicated to ensuring that every child in our state receives care in safe, high-quality, and compliant environments. We achieve this by meticulously overseeing the licensing, registration, and certification of approximately 1600 child care providers and up to 200 family day homes and in-home licensed-exempted providers. Every day, our work strengthens families and communities by upholding the highest standards for early childhood education and care.

We're looking for aProgram Consultantto join our dedicatedDivision of Licensingteam. This position is critical to our regulatory responsibilities, serving as a cornerstone in the review, analysis, and evaluation of facility operations for all licensed child care centers and providers across Louisiana.

Preferred Experience:

+ Exceptional Analytical and Evaluative Skills:The ability to meticulously review facility operations, interpret complex regulations, and make sound, defensible recommendations for approximately 1800 providers is paramount.

+ Strong Communication & Consultation Skills:You'll serve as a primary liaison, requiring clear, professional communication and the ability to provide effective consultation and training to a diverse group of stakeholders, including providers, other departments, and the public.

+ Detail-Oriented and Organized:Precision in managing extensive records, preparing detailed reports, and overseeing procedural compliance is essential given the volume and importance of the work.

+ Problem-Solving Abilities:You'll be adept at identifying and addressing complex licensing challenges, contributing to solutions that ensure provider compliance and child safety.

+ Regulatory Knowledge and Adaptability:A solid understanding of child care licensing laws and regulations is critical, along with the ability to adapt to changes in policy and law.

This opportunity is profoundly exciting because you will have a direct, tangible impact on the lives of thousands of children and families across Louisiana. You'll be a frontline professional in a dedicated team, contributing to a vital public service that sets the foundation for early childhood success, all within a dynamic and evolving regulatory landscape.

Candidates with the following skills and competencies are encouraged to apply:

+ Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.

+ Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

+ Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.

+ Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

+ Learning Actively: The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals.

+ Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.

+ Managing Projects: The ability to initiate, plan, execute, manage, and close-out all project goals within the established timeline.

+ Solving Problems: The ability to discover solutions to problems.

+ Thinking Creatively: The ability to generate ideas, manipulate ideas, and make unconventional connections to develop original approaches.

+ Thinking Strategically: The ability to generate insights and identify opportunities for future growth of the organization.

Minimum Qualifications

Six years of experience in administrative services, public health, social services, or health services; OR

Six years of full-time experience in any field plus three years of experience in administrative services, public health, social services, or health services; OR

A bachelor’s degree plus three years of professional level experience in administrative services, public health, social services, or health services; OR

An advanced degree in a social science field, public health, counseling, social work, rehabilitation services, business, public, or health administration, or Juris Doctorate plus two years of experience in administrative services, public health, social services, or health services.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere. (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=160480)

Job Duties and Other Information

Job Duties:

+ Will work directly with the Director to manage and review the investigation of complaints received on unlicensed and licensed programs.

+ Reviews reports, and results of inspections to determine proper action relative to licensing of facilities.

+ Plans and coordinates regular and special studies, inspections of phases or overall operations of facilities.

+ Works closely with and coordinates programs with other state agencies pertaining to licensing activities.

+ Prepares reports for management recommending adverse action against providers.

+ Formulates or supervises preparation of recommendations regarding licensing of providers of services.

+ Conducts and directs studies and special projects pertaining to the programs assigned.

+ Provides consultation to providers, regarding licensing issues, and procedures.

+ Plan and manages procedures and inspection operations for statewide licensing facilities to

+ Determine compliance with state and federal regulations.

+ Advises and consults with administrators pertaining to licensing procedures, policies, and regulations.

+ Assist in revising rules, regulations, and procedures to meet changes in law and or policy.

+ Advises agency officials’ prepares position statements, presents testimony at hearing, and assists with writing legislation.

+ Identifies staff development needs and recommends training.

+ Supervises one or two staff that assist with maintaining files for each licensure file.

+ Prepares, conducts and participates in service training for professional licensing staff, providers, and upon request, the general public.

+ Maintains records, prepares reports, and correspondence relative to care programs.

+ Monitors and ensures collection of fees for licensure, license renewals, and required other fees.

Position-Specific Details:

Appointment Type: Probational, Promotional, or Job Appointment. The person hired for this position is expected to regularly report to the Baton Rouge office. Current permanent classified state employees may be required to accept a probationary appointment, if selected.

Career Progression: This position does not participate in a Career Progression Group.

Work Schedule: Work hours are Monday - Friday. Work hours will be determined.

Compensation: The salary offered will be determined based on qualifications and experience.

**Note regarding the advertised pay range: The maximum amounts listed are the maximum salary amounts a person can make over their career andnot the maximum amount we are allowed to pay a new hire .

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

For further information about this vacancy contact:

Louisiana Department of Education – Human Resources

PO Box 94064

Baton Rouge, LA 70804

[email protected]

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

I understand that information on this application may be subject to investigation and verification and that any misrepresentation or material omission, including on my responses to supplemental questions, may cause my application to be rejected, my name to be removed from the eligible register, and/or subject me to disqualification from future job opportunities and/or dismissal from state service.

+ Yes

+ No

02

Rate your ability to adapt to change based on our definition: The ability to adjust plans, expectations, and behaviors in response to change.

+ I have no experience and/or am uncomfortable adapting to change

+ I have limited experience or require assistance to adapt to change

+ I can adapt to change

+ I can adapt to change and help others improve their ability to adapt to change

03

Explain your rating by providing specific and relevant examples in the box below.

04

Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.

+ I have no experience and/or am uncomfortable communicating effectively

+ I have limited experience or require assistance to communicate effectively

+ I can communicate effectively

+ I can communicate effectively and help others improve their communication

05

Explain your rating by providing specific and relevant examples in the box below.

06

Rate your ability to display professionalism based on our definition: The ability to recognize how your actions impact the perceptions of both you and your organization.

+ I have no experience and/or am uncomfortable displaying professionalism

+ I have limited experience or require assistance to display professionalism

+ I can display professionalism

+ I can display professionalism and help others improve their ability to display professionalism

07

Explain your rating by providing specific and relevant examples in the box below.

08

Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

+ I have no experience and/or am uncomfortable following policies and procedures

+ I have limited experience or require assistance to follow policies and procedures

+ I can follow policies and procedures

+ I can follow policies and procedures and help others improve their ability to follow policies and procedures

09

Explain your rating by providing specific and relevant examples in the box below.

10

Are you a current employee of the Louisiana Department of Education? Please note - teachers and other employees of the school system are NOT considered employees of the LA Department of Education:

+ Yes

+ No

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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