• Quality Improvement Manager

    Genesis Healthcare (Gardendale, AL)


    Overview

     

    Primarily days, will have to work some weekends/off shifts

     

    At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.

    Responsibilities

    The Quality Improvement Manager facilitates and supports the development and implementation of quality initiatives impacting patient/resident experience and satisfaction. This position supports nursing center and market management with established guidelines regarding patient/resident service processes and protocols, including but not limited to:

     

    * Successful solicitation and response to patient/resident satisfaction feedback

    * Provision of customer service education

    * Development of Guest Services care model

    * Effective and meaningful QAPI processes

    * Consultation on nursing center-specific issues

    * Company-wide policy and procedures

    * Survey issues

    * Program development

    Qualifications

    *Bachelor's degree in healthcare administration or other relevant field preferred. Licensed in respective discipline.

    *Five years' experience in health care delivery.

    Benefits

    *Variable compensation plans

    *Tuition, Travel, and Wireless Service Discounts

    *Employee Assistance Program to support mental health

    *Employee Foundation to financially assist through unforeseen hardships

    *Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off

    We also offer several voluntary insurances such as:

    *Pet Insurance

    *Term and Whole Life Insurance

    *Short-term Disability

    *Hospital Indemnity

    *Personal Accident

    *Critical Illness

    *Cancer Coverage

     

    Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.

     

    Posted Salary Range

     

    USD $80,000.00 - USD $85,000.00 /Yr.

     

    Genesis HealthCare, Inc. and all affiliated entities (collectively “Genesis”) has a strong commitment to diversity that is fully supported and practiced by our officers and leadership team. Genesis provides equal employment opportunities to all employees and applicants for employment without regard to actual or perceived race, color, religion, gender, gender expression, gender identity, sex, sexual orientation, HIV status, national origin, age, disability, marital status, pregnancy, ancestry, citizenship, genetic information, amnesty, military status or status as protected veterans, or any other legally protected characteristic. Genesis is an Affirmative Action and Equal Opportunity Employer and our goal is to foster an inclusive and accessible workplace free from discrimination and harassment where everyone has equal opportunities to succeed.