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Join our AI/ML Solutions Platform team as a Product Associate and lead the charge in delivering innovative generative AI products. Your role will be pivotal in shaping the future of AI/ML innovation, driving value for customers, and ensuring successful product launches. Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics.

As a Senior Product Associate in the AI/ML Solutions Platform team, you will be an integral part of the team that innovates new generative AI product offerings and leads the end-to-end product life cycle. You will act as the voice of the customer, developing solutions that enable and accelerate the development of generative AI use cases. Your commitment to scalability, resiliency, and stability will guide the successful launch of products, ensuring top-tier customer experiences.

In this role, you will collaborate closely with cross-functional teams to deliver high-quality generative AI products that exceed customer expectations. Your leadership will drive the product strategy and vision, ensuring that our offerings align with market trends and customer needs

Job responsibilities

+ Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery

+ Considers and plans for upstream and downstream implications of new product features on the overall product experience

+ Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers

+ Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle

+ Writes the requirements, epics, and user stories to support product development

+ Develops a product strategy and vision for generative AI that delivers value to customers.

+ Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.

+ Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.

+ Builds the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.

Required qualifications, capabilities, and skills

+ 3+ years of experience or equivalent expertise in product management or a relevant domain area

+ Proficient knowledge of the product development life cycle

+ Experience in product life cycle activities including discovery and requirements definition

+ Developing knowledge of data analytics and data literacy

+ Work experience in GEN AI (Generative Artificial Intelligence), Machine Learning (ML), and AWS.

+ Product management experience in data-driven environments.

+ Knowledge of the product development life cycle, design, and data analytics.

+ Proven ability to manage product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.

Preferred qualifications, capabilities, and skills

+ Demonstrated prior experience working in a highly matrixed, complex organization.

+ Strong understanding of market trends and customer needs in the AI/ML space

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary

Jersey City,NJ $99,750.00 - $150,000.00 / year; Chicago,IL $85,500.00 - $135,000.00 / year; NY $77,900.00 - $150,000.00 / year