• Documented Info Digital Support Intern (unpaid)

    International Rescue Committee (New York, NY)


    Requisition ID: req59104

     

    Job Title: Documented Info Digital Support Intern (unpaid)

     

    Sector: Immigration & Citizenship

     

    Employment Category: Intern

     

    Employment Type: Part-Time

     

    Compensation: USD 0.00 - 0.00 Hourly

     

    Work Arrangement:Hybrid

    Job Description

    SCOPE OF WORK : The International Rescue Committee (IRC) , works in the United States to welcome s newly arrived refugees and immigrants, support s them in their resettlement, and provide s holistic services to help them build new lives in their communities.

     

    Documented.Info is a collaborative project between Documented, a nonprofit newsroom , and the IRC , designed to connect s users with essential services and & serve immigrant communities in NYC by providing accessible, accurate, and up-to-date information in multiple languages.

     

    The Digital Community Engagement Intern will assist with digital outreach, service mapping, content creation, and platform maintenance. This internship offers a hands-on, immersive experience in community-centered digital service delivery and communications ideal for students and recent graduates passionate about immigrant rights, journalism, or public service. You will be working in a joint capacity with Documented & IRC teams.

    RESPONSIBILITIES

    Service Mapping & Engagement

    • Support the identification of legal, housing, education, and social service providers relevant to immigrant communities in NYC.

    + Conduct outreach to community-based organizations.

    + Assist in confirming, verifying and updating service entries on the Documented.Info service map.

     

    Content Creation & Writing

     

    + Work with Communities editor at Documented to draft and edit 1 – 3 community-facing articles, how-to guides, and FAQs in plain language, based on trends and service needs.

    + Create infographics or visual explainers to accompany service-related content.

    + Support scriptwriting or caption writing for videos, social posts, or story content.

    + Help maintain Documented.Info’s social channels with community-centered posts.

    • Respond to inquiries with support from the Community Liaison team.

    Administrative Support

    • Assist Asylum Team with orientations and intake pro cesses

    • Research possible client referrals

    • Help caseworkers with documentation and survey collection

    REQUIREMENTS:

    • Must be based in the U.S.; must be a U.S. citizen or have U.S. work authorization.

    • Must be currently enrolled in or recently graduated from a post-secondary institution (within the past two years).

    • Strong interest in immigrant rights, community outreach, and digital communication.

    • Experience using social media platforms (Facebook & Instagram) and content creation tools.

    • Excellent written and verbal communication skills; strong attention to detail.

    • Ability to work independently in a remote setting while collaborating across teams.

    • Any degree accepted. Journalism majors or individuals with reporting, editorial, or writing experience are encouraged to apply.

    • Proficiency in Spanish, French, or Haitian Creole is required. Can be proficient in other refugee/asylum seeker-based languages

    Qualifications