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Development Associate

Development New York City, New York

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Description

Development Associate

The Development Associate role sits within the Development Operations team, which encompasses all technology, data analytics, systems, data and revenue processing, customer service, and Development communications. This position provides critical support to the Development department that is responsible for raising nearly $60 million annually. The Associate will provide administrative support, write and edit fundraising materials, and work with the team on data projects.

Key Responsibilities:

Administrative and Communications Support

+ Support Development revenue processing by allocating donations to the appropriate department based on fundraising strategy (gift coding)

+ Provide writing and editing support for development materials as needed

+ Represent NYPR at cultivation and fundraising events for check-in, tabling, and event support

+ Provide meeting coordination and logistical support

+ Process support tickets and requests across the development team

Salesforce

+ Create new users, assign permissions, and update page layouts

+ Assist in cleaning up duplicate data across all platforms, unused fields, outdated reports, and outdated dashboards

+ Create and update documentation for existing and new setup and automation processes Support the Senior Systems Manager with implementation of new platforms and updates to existing applications

+ Deploy, support, and troubleshoot new imports and data-cleanup processes

Data Processing and Hygiene

+ Assist in cleaning up duplicate data across all platforms, unused fields, outdated reports, and outdated dashboards

+ Prepare import files from mail processing and direct marketing vendors, and check processing software Process premium request imports from call center operations

Qualifications:

Required

+ Bachelor's degree or equivalent experience preferred

+ Demonstrated ability to work effectively in a fast-paced, dynamic environment

+ Understanding of customer relationship management (CRM) systems; Salesforce experience is a plus

+ Strong ability to learn new systems and technology quickly

+ Collaborative team player with high flexibility and adaptability

+ Highly organized and detail-oriented with ability to manage multiple priorities simultaneously

+ Strong problem-solving skills with ability to navigate and resolve complex situations

+ Excellent written and verbal communication skills

+ Passion for public media and commitment to NYPR's mission and values

Preferred

+ Previous experience in nonprofit fundraising or development operations

+ Experience with data analysis and reporting

+ Knowledge of fundraising best practices and donor stewardship

+ Experience with database management and data hygiene

The Development Associate is a dedicated team player who is always looking for ways to improve processes and streamline manual work. This role offers an excellent opportunity to gain comprehensive experience in nonprofit fundraising operations while supporting New York Public Radio's mission.

Additional Information

This is a full-time role with a salary $63,000, annually (plus a full benefits package) . New York Public Radio also offers comprehensive medical, dental, and vision insurance, along with vacation time, personal days, sick time and parental leave.

This role is based in New York City (or the immediate metro area) and operates in a hybrid capacity. This indiv i dual is expected to work onsite at WNYC’s Manhattan headquarters at least 2 days a week.

Commitment to Diversity, Equity & Inclusion

New York Public Radio is committed to diversity, equity, and inclusion. We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to develop and support a more engaged and productive workforce. Our journalism and operations in the service of that journalism benefit from a broad range of perspectives, from all backgrounds, at all levels of the organization. Diversity is essential to honest, authentic, accurate storytelling and reportage; creating an institution in which all voices are encouraged, valued, and heard.

Equal Opportunity

New York Public Radio is an equal opportunity employer committed to achieving the goal of equal employment opportunity for all. Applicants and employees are considered and evaluated for positions without regard to mental or physical disability, race, creed, color, religion, gender, national origin, citizenship status, age, genetic information, military or veteran status, sexual orientation, marital status, employment status or any protected federal, state or local status unrelated to the performance of the work involved.