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Working under the direction of the Administrative Director of the Inpatient Service, the Program Manager, Inpatient Service oversees and coordinates the operational and administrative aspects of the Inpatient Service at Dana-Farber Cancer Institute. This role is pivotal in advancing strategic objectives such as enhancing patient care quality, improving operational efficiency, and fostering interdisciplinary collaboration within the inpatient setting. The Program Manager leads initiatives to optimize patient flow, implement evidence-based practices, and ensure compliance with regulatory requirements. Through strategic planning and continuous improvement, the Program Manager supports the Institute's mission to deliver exceptional patient care and achieve organizational excellence.

The Program Manager II is responsible for the execution and management of complex programs that support departmental and cross-departmental initiatives. This role involves managing multiple projects, coordinating resources, and ensuring program objectives are met. The Program Manager will engage with stakeholders to facilitate program success and drive continuous improvement. Focuses on aligning projects within the program to achieve strategic goals.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

This position’s work location is hybrid with two or three days per week remote. The selected candidate may only work remote days from a New England state (ME, VT, NH, MA, CT, RI).

+ Scope and Complexity: Manages moderately complex programs that span multiple departments, coordinating related projects to support cross-departmental initiatives.

+ Decision Making: Make informed decisions about resource allocation and project timelines, with some autonomy in resolving operational challenges.

+ Stakeholder Interaction and Communication: Engage with a broader range of stakeholders, including department heads and project leads, to gather requirements and provide updates.

+ Program Management: Plan and manage program activities, ensuring alignment with strategic objectives, and efficient use of resources.

+ Quality Assurance and Performance Monitoring: Track program progress and performance metrics, report findings to stakeholders and recommend improvements.

+ Documentation: Maintain accurate program documentation and ensure compliance with institutional policies and procedures.

+ Risk Management: Identify potential risks to program success and implement mitigation strategies to address them.

+ Bachelor’s degree required.

+ Five (5) years of relevant experience with progressively increasing responsibility of which at least two (2) years must be in program management OR comparable roles.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

+ Solid understanding of program management methodologies and practices.

+ Strong organizational and problem-solving skills.

+ Effective communication and stakeholder management abilities.

+ Ability to work collaboratively in a team environment.

+ Proficiency in project management software and tools.

+ Ability to manage multiple projects and priorities simultaneously.

+ Strong analytical skills, with the ability to interpret data and make informed decisions.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff that offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

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