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Lead With Purpose as a Practice Coordinator at Harborcreek Family Physicians!

Join a high-performing primary care office where exceptional staff and providers work together to deliver outstanding patient care. UPMC is hiring a full-time Practice Coordinator to manage operations including registration, scheduling, billing, and performance improvement. This role offers weekday hours (7:00 AM – 5:00 PM) with no weekends required, ideal for those seeking work-life balance. We’re looking for candidates with a passion for leadership—prior supervisory experience is preferred—and a drive to optimize processes, support staff development, and ensure excellence in patient access and financial performance.

You'll receive UPMC’s comprehensive Total Rewards benefits, along with the opportunity to make a meaningful impact on a well-established, patient-centered practice.

Ready to lead a top-tier team? Apply today!

In this role, there is the opportunity to -

+ Monitor key performance indicators, including scheduling efficiency and point-of-service benchmarks, to support timely patient access.

+ Analyze staff development needs and coordinate training initiatives with Education and Training teams.

+ Assist in setting and implementing quarterly and annual goals, policies, and procedures for registration and patient business services.

+ Provide backup support for daily operations during staff absences to ensure continuity of workflow.

+ Develop and promote a patient-focused culture aligned with consumerism and service excellence initiatives.

+ Communicate system and payer updates to staff and collaborate with management to ensure appropriate training and policy updates.

+ Collaborate with Information Services to implement and optimize practice management system enhancements.

+ Investigate and resolve issues related to registration, coding, charge entry, collections, and financial reconciliation.

+ Perform financial analysis on accounts receivable, reimbursement trends, denials, and overall revenue performance.

+ Evaluate staff performance through audits, feedback, and annual reviews, and participate in hiring and personnel decisions.

Required

+ Bachelors Degree + 2 years healthcare experience w/ 1 year management experience OR

+ Associate's degree + 2 years healthcare experience w/ 1 year of management OR

+ High School Diploma + 3 years healthcare experience w/ 1 year of management experience

Licensure, Certifications, and Clearances:

+ Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran