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Managed Services Administrator

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Managed Services Administrator

Location

East Boston, MA

Job Type

Full-Time

Job Number

FY2026-00014

Department

Administration and Finance

Division

Central Services

Opening Date

07/31/2025

+ Description

+ Benefits

+ Questions

ABOUT US

The Massachusetts Port Authority is Going Above and Beyond™ for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region’s economy.

Administration and Finance is dedicated to effectively and responsibly planning, managing, and accounting for Massport’s financial resources. We strive to support the Authority’s overarching mission by maintaining exemplary standards of excellence, fostering financial sustainability, optimizing resource allocation, and ensuring transparency and accountability in all financial operations. Leveraging meticulous planning, efficient management, and accurate reporting, we employ data analytics and forecasting to drive informed decision-making. Through collaboration with our operating departments, we aim to empower sustained growth and success of the Authority, while contributing to the economic vitality of the region and the fulfillment of our stakeholders’ expectations.

ABOUT YOU

As a Managed Services Administrator, you are a dependable, detail-focused professional who thrives on keeping systems efficient and operations seamless. With a balanced skill set that combines sharp analytical thinking and hands-on coordination, you manage contracts, budgets, vendors, equipment, and logistics with precision and care. Organized and proactive, you anticipate needs, adapt to shifting priorities, and communicate clearly across teams. You take full ownership of your work and approach every task with accountability, integrity, and a strong commitment to delivering reliable, high-quality service.

What you will do:

+ Manage contracts, vendor relationships, and budgets with accuracy—supporting renewals, processing invoices, and ensuring compliance with DE&I and financial policies.

+ Oversee the Purchasing Card program, reviewing transactions, maintaining records, and ensuring accurate postings to the general ledger, including support for travel-related expenses.

+ Maintain operational oversight of key programs, including copier leases and the pool car system, performing cost analyses and coordinating with vendors and internal teams.

+ Support logistical operations such as business unit relocations, coordinating supplies, vendors, and schedules to ensure smooth, efficient transitions.

WHAT YOU OFFER

+ Bachelor’s degree or equivalent professional experience in a business or office environment.

+ 3–5 years of experience supporting administrative or operational functions in a professional setting.

+ Strong interpersonal, written, and verbal communication abilities across all levels.

+ Proficient in Microsoft Office tools with experience managing complex, cross-departmental projects.

*Click here for detailed job description (https://www.massport.com/sites/default/files/2025-07/Massport-Job-Description-Managed-Services-Administrator-7-31-2025.pdf)

WHAT WE OFFER

Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day.

What we believe in :

Work/life balance

Supporting the people and businesses of New England

A supportive and inclusive culture

Achieving results and having positive impact

Opportunities for growth

Being good neighbors in the communities we serve

Providing safe, healthy, and secure work environment

Protecting the environment

* Click here for information on our comprehensive compensation and benefits packages (https://www.massport.com/media/xg1eylvc/220728\_hr\_benefits-one-sheet.pdf) .

We're a world-class organization of people moving people and goods--connecting Massachusetts and New England to the world safely, securely, and efficiently, with a commitment to sustainability, our neighboring communities, and diversity, equity, and inclusion.

We support and take pride in the employees that make those connections possible each and every day.

We provide comprehensive compensation and benefits packages*:

• Health, dental, vision, life insurance

• Disability insurance

• Flexible work arrangements

• Vacation time, sick time, personal days

• 12 Holidays per year

• Massport Retirement Plan (Pension)

• Deferred Compensation Plan (457b) with employer match

• SMART Plan retirement plan advisor/financial planning

• Discounted MBTA passes

• Public service loan forgiveness program for federal student loans

• Professional development programs

• Mentorship program

• Adoption assistance

• Paid parental leave

• Employee assistance program

• Employee recognition programs

• Employee resource groups

• Flexible spending accounts

• Wellness programs

• Community engagement

• Volunteer opportunities

• On-site employee parking

• Bike racks

• Electric car charging stations

• Mother's suite for new/nursing mothers

*Benefits may vary by position and/or location.

For more information, please visit www.massport.com.

We are an equal opportunity employer and are committed to workforce diversity and inclusivity.

Follow us on linkedin.com/company/massachusetts-port-authority

01

Do you have a Bachelor’s degree or equivalent professional experience in a business or office environment?

+ Yes

+ No

02

Do you have 3–5 years of experience supporting administrative or operational functions in a professional setting?

+ Yes

+ No

Required Question

Employer

Massachusetts Port Authority

Address

One Harborside Drive, Suite 200S East Boston, Massachusetts, 02128-2909

Phone

617-568-3900

Website

http://www.massport.com

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