"Alerted.org

Why us?

The Stanley Hotel is seeking a visionary Group Sales Manager to join our team.

Nestled in the majestic Rocky Mountains in Estes Park, Colorado, The Stanley Hotel is a landmark of timeless elegance, known for its historic charm, panoramic views, and a legacy that has inspired artists, writers, and adventurers for over a century. From its famed role in American pop culture to its status as a luxury mountain retreat, The Stanley offers guests an unforgettable blend of grandeur and mystery. We're looking for someone who can bring creativity, operational excellence, and a passion for storytelling.

Estes Park is more than a scenic getaway—it's the gateway to Rocky Mountain National Park, offering year-round outdoor adventure, wildlife encounters, and a vibrant arts and culture scene. Working at The Stanley means embracing the spirit of exploration and hospitality in a setting unlike any other.

At Sage Hospitality Group, we aim to “make the ordinary extraordinary,” and The Stanley Hotel is no exception. As Assistant General Manager, you’ll shape experiences that reflect the rich history and bold future of this remarkable destination. Join us, and help write the next chapter in The Stanley’s enduring legacy.

Job Overview

To meet and exceeddefinedrevenue goals byfinding,developing, and securingnew group accountswhilegrowingoverall exposure and opportunity for the property. This will require the aggressive pursuit of potential business, negotiation of commitments, and ensuring strong client relations.

Responsibilities

ESSENTIAL RESPONSIBILITIES

Direct Sales:

+ Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program,in accordance withgoalsestablishedby department budget and marketing plan.

+ Must have own reliable transportation andpossessa valid state driver’s licensetomake sales calls.

+ Key Account Management: Maximizes current hotel key accounts byidentifyingand capturing those that offer revenue growth.

+ Achieves a minimum of 90% of productivity goals and 100% of activity goals, asestablishedby management.

New Account Development:

+ Move market share fromcompetitor accounts through networking,researchandavailable sales tools.To target andsolicitnew accounts togenerate new business.

+ Acquirereferrals fromgrowingexisting accounts.

+ Responsiveness:Must be able to manageleadvolumewithabove average response times and network with other Sage properties to grow lead referrals.

+ Plan andmanagean on-goingtargetedaccountdevelopment "hit list"tocreate new revenue andacquirevaluable hotel contacts andbusiness.

+ Continually target and prospect for new business throughcommunications, travel/trade show efforts, sales calls andcreative andinnovative tactics and strategies.

Yield Management:

+ Utilize yield management techniques by profitably negotiating room rates and function space commitmentstoenhancepropertyfinancial performance.

Account Service and Management:

+ Maintaina well-documented,accurate, organized,and up-to-date file management systemtobestserveclientsand employer in the most expedient, organized,and knowledgeable manner.

+ Delphi and Cvent experiencearepreferred.

+ Develops strong customer relationships through frequent communication and the use of professional, courteous,and ethical interpersonal interaction.

+ Develops customer profiles andmaintainsan effective trace system, including trace dates and referencestobest meet client needs, resulting in superior account service and increased revenues.

+ Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.

Product Knowledge:

+ Conduct research, surveys, personal investigation and studiesmarketplaceand territorytoeffectively capitalize on thepropertystrengths andsell against thecompetition.

Time Management:

+ Focus on revenue-producing activitiesandmaximizeselling time by dedicating aminimum of90%of worktime on direct sales efforts.

+ Professionalism: Controls expenses while traveling on the property's behalftominimize department and hotel costs.

+ Representsthemselves, thehoteland SageHospitality Group. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude.

+ Exhibits a positive and involved team attitude to all hotel departments andmaintainsopen communications with all co-workers for the best overall performance of the hotel.

+ Displays a neat, clean, and business-like appearancealways.

OTHER RESPONSIBILITIES

+ All other duties as assigned,requestedordeemednecessary by management.

SUPERVISORY DUTIES

Indirect supervision of Sales Coordinator.

Qualifications

Education/Formal Training

Minimum of high school diploma or equivalent. College degree preferred.

Experience

3-5 years of hospitalitysalesexperience required. Association and SMERF market experience preferred.

Knowledge/Skills

+ Requires knowledge of general sales techniquesand current best practices.

+ Requires yield management experienceand ability to work with revenue management.

+ Requires highly developed customer service skills.

+ Requires ability to hear, speak,readand write English fluently.

+ Requires 12th grade level mathematics, spelling and reading skills.

+ Requires effective business writing skills.

+ Mustbe ableto meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys,operatebasic office equipment, and travel as needed.

+ Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.

+ Understand and follow verbal/written instructions.

+ Work on more than one task at a time.

+ Develop strong internal and customer relationships.

+ Set and manage priorities and plan activities in advance.

+ Solve problems and make sound business decisions. Respond to coaching,feedbackand training.

+ Strong and effective sales skills.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonableaccommodationmay be made to enable individuals with disabilities to perform the essential functions.

+ Bending/kneeling - repeated bending and kneelingrequiredwhile filing

+ Mobility - must be able to reach all areas of hotel toassistclients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

General office and hotel environment. Potential hybrid role based on candidate experience.

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.

Benefits

• Eligible to participate in Sage bonus plan.

• Unlimited paid time off

• Medical, dental, & vision insurance

• Health savings and flexible spending accounts

• Basic Life and AD&D insurance

• Company-paid short-term disability

• Paid FMLA leave for up to a period of 12 weeks

• Employee Assistance Program

• Great discounts on Hotels, Restaurants, and much more.

• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Salary

USD $80,000.00 - USD $100,000.00 /Yr.

**ID:** _2025-28453_

**Position Type:** _Regular Full-Time_

**Property** **:** _Stanley Hotel_

**Outlet:** _Not Applicable_

**Category:** _Sales & Marketing_

**Min:** _USD $80,000.00/Yr._

**Max:** _USD $100,000.00/Yr._

**Tipped Position:** _No_

**_Address_** **:** _333 E Wonder View Ave_

**_City_** **:** _Estes Park_

**_State_** **:** _Colorado_

EOE Protected Veterans/Disability