• General Manager of Retail - Enterprise Center

    Compass Group, North America (St. Louis, MO)


    Levy Sector

     

    About Rank & Rally

     

    North American hospitality leader Levy founded Rank + Rally in 2017, and we’ve been pushing the boundaries of the retail world ever since. We partner with more than 30 North American sports and entertainment retail brands. Rank + Rally builds lasting and impactful retail experiences for expansion teams, league champions, new venues, and historic cultural cornerstones. We adapt and adjust to the ever-changing needs of the modern retail environment. Rank + Rally leverages technology and analytics expertise from Levy’s DBK Studio and Compass Group’s E15 to drive revenue, innovation, and guest experience.

    Job Summary

    The General Manager of Retail oversees all stadium retail operations and reports to the Director of Retail. This role is responsible for maintaining inventory standards as it relates to merchandising and distributing throughout the venue. The GM of Retail oversees retail supervisors, hourly associates and union cashiers; keeps all locations fully stocked, staffed, and operational. The GM of Retail is responsible for the results at the venue including daily team store, Blues games and other events, maintaining appropriate inventory levels and keeping the product selection up to the standards of the client.

    Specific Duties and Responsibilities:

    + Oversee correct use and functionality of Retail Cloud POS system, as well as other information technology. Ability to problem solve within the POS system and pivot during events.

    + Assist with training and development of retail managers, supervisors, hourly workers and Union cashiers using Levy Core Signatures.

    + Manage the hiring, training, development and discipline of the department using Levy Core Signatures.

    + Responsible for partnering with Retail Management team to conduct physical inventories at agreed upon intervals.

    + Submits Retail department schedules to Director of Retail and ensures proper coverage of operation in conjunction with maintaining a work-life balance.

    + Communicates with stadium staff regarding expectations, promotions, and sales commissions.

    + Executes closing procedures which include associate commissions following every event.

    + Responsible for availability and scheduling department staff for everyday and event activations as well as compliance to HR Standards.

    Required Skills:

    + 3-5 years retail operation management with 1-2 years buying experience

    + Working knowledge of Microsoft Office applications

    + Previous experience with RetailCloud or similar retail inventory management system

    + Must be able to multi-task.

    + Must be flexible with schedule, able to work nights, weekends and holidays

     

    We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

     

    Applications are accepted on an ongoing basis.

     

    At Rank & Rally, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

     

    + Medical

    + Dental

    + Vision

    + Life Insurance/ AD

    + Disability Insurance

    + Retirement Plan

    + Flexible Time Off Plan

    + Paid Parental Leave

    + Holiday Time Off (varies by site/state)

    + Personal Leave

    + Associate Shopping Program

    + Health and Wellness Programs

    + Discount Marketplace

    + Identity Theft Protection

    + Pet Insurance

    + Commuter Benefits

    + Employee Assistance Program

    + Flexible Spending Accounts (FSAs)

     

    Rank & Rally maintains a drug-free workplace.

     

    Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Levy.pdf) for paid time off benefits information.