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Retail Business Ambassador Consultant

+ Are you a detail-oriented professional with the ability to identify complex problems and provide recommendations on how to resolve them?

+ Do you have a keen ability to establish relationships quickly and communicate ideas effectively to new and old acquaintances alike?

+ Would your friends describe you as a self-starter who takes pride in your work and enjoys collaborating with others?

If so, we have an exciting opportunity for you at The Greentree Group!

WHO WE ARE

The Greentree Group is a dynamic, innovative, and thriving company that specializes in delivering advanced technology solutions to federal, state, and commercial clients. With a team of highly skilled professionals, we provide cutting-edge services and are always pushing the boundaries of what’s possible.

What sets us apart is our commitment to excellence and our passion for the work we do. At The Greentree Group, we are driven by a shared sense of purpose and a desire to make a difference in the lives of people around us. Whether it's helping our clients achieve their goals, developing innovative solutions to complex problems, or giving back to the community, we are dedicated to making a positive impact.

We also believe in investing in our people and providing them with opportunities for growth, development, and advancement. We offer a dynamic and supportive work environment, a culture of continuous learning, and a wide range of benefits and perks that promote work-life balance and personal well-being.

Whether you're a seasoned expert or just starting out in your career, if you're passionate about technology, committed to excellence, and eager to take on new challenges, we want to hear from you!

ABOUT THE OPPORTUNITY

The Retail Business Support team provides organizational change management, training, customer relationship management, process improvement, and other support as needed to aid Operational Efficiency on behalf of our Ohio client. Retail Business Ambassador (RBA) resources support the initiative to improve performance and eliminate inefficiencies at the Agency level.

As a potential Retail Business Ambassador, you will have the opportunity to work with cutting-edge technologies and collaborate with a talented team of professionals at The Greentree Group. This role will be critical in ensuring effective support of a State Government client and the related retail business efforts of their stakeholders. Join us and be part of our mission to make a difference!

SOME RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

+ Daily travel to stakeholder locations, primarily within the Greater Cleveland, OH area.

+ Provide guidance and direction surrounding retail best practices.

+ Assist in supporting training initiatives for stakeholders of varying experience levels in technological and retail subject areas.

+ Communicate client directives and policies to stakeholders and collect feedback from stakeholders to relay to the client.

+ Physical capabilities such as prolonged standing or walking, kneeling, and the ability to lift up to 50 pounds – sometimes repeatedly during the working day.

+ Reliable transportation and capacity for overnight travel when required.

MINIMUM QUALIFICATIONS:

+ Bachelor’s Degree in a related field with a minimum of three (3) years related experience.

+ In-depth understanding of retail business structure and best practices.

+ Excellent communication skills (written and oral) and the ability to convey ideas and concepts to clients which may include executive levels of management.

+ Good organizational, time management and problem-solving skills.

+ Ability to work accurately and autonomously, meeting deadlines independently and as part of a team.

+ Proficiency in the use of Microsoft Office applications (Word, Excel, PowerPoint).

DESIRED QUALIFICATIONS:

+ Previous background leading teams in the retail workspace a plus.

+ Experience delivering formal and informal training to diverse audience groups.

+ Excellent customer service skills, including the ability to build rapport and relationships with stakeholders.

+ Previous experience with organizational change management.

+ Strong attention to detail.

We believe in fostering a positive, inclusive culture that values diversity, teamwork, and personal growth. With opportunities for advancement and a supportive community of colleagues, The Greentree Group is the perfect place to build your career. Learn more about us at www.greentreegroup.com. Please note that this role may require a National Agency Check (NAC) and/or background check, and relocation assistance is not available at this time.

Greentree is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, or status as a qualified individual with a disability or protected veteran.

Compensation / Salary Range: Greentree adheres to federal, state, and local regulations. This is a Full-Time, Salary, Exempt position. The following salary range is what we reasonably expect to pay but is contingent and subject to a variety of factors, including but not limited to years of experience, education, certification(s), training, specialized skills, responsibilities, etc.

Salary Range: $45,000 to $55,000

Bonuses: Greentree has an employee referral bonus, as well as employee bonuses based on employee contributions and Greentree’s yearly performance.

Top Benefits

Core Benefits 100% paid by Greentree: Employee Medical Premium on the High Deductible Health Plan (HDHP), Basic Life Insurance and AD&D, Short-Term Disability (STD), Long-Term Disability (LTD), Health Reimbursement Account (HRA), 401(k) Match, Job-Related Certifications, and Training Programs

Elected Benefits: Medical, Dental, Vision, HSA, FSA, Voluntary Term Life, 401(k) (Roth and Pretax available)

Time Off: PTO, Flexible Schedules, Holidays and Paid Parental Leave: Work-life balance is important – we all enjoy some time off for rest and relaxation! Employees receive a very generous amount of PTO which is granted on start date, plus the ability for quick escalation to the next tier. Flexible/hybrid working schedules and 11 paid holidays, in addition to paid parental leave round out the work-life balance benefits.

Paid Training and Development: We encourage and support ongoing employee learning and development, consistent with needs of the company, its clients, and markets. Greentree is committed to paying the cost for job-related certifications and/or training programs. In conjunction with management/employee communication and discussions regarding performance and goals, employees are expected to seek out and pursue development opportunities to meet emerging organizational skill requirements in combination with their own personal growth needs. Greentree also makes job-related tuition reimbursement contributions for those in higher-level education programs.