"Alerted.org

Date: Aug 1, 2025

Location:

San Juan-Santurce, PR

Company: Popular

Workplace Type: Hybrid

HR Associate | Retirement Benefits (temporary)

General Description

The Retirement Benefits HR Associate provides essential support to the Retirement Benefits team, ensuring the accurate processing of supplier invoices, effective communication management, and coordination of departmental initiatives. This role contributes to the operational efficiency of the division and supports compliance and service excellence across retirement-related functions.

Essential Duties and Responsibilities

+ Process supplier invoices, including allocations to retirement plans and affiliated Popular companies, supporting team operations during medical leave coverage.

+ Manage the Retirement Benefits departmental email inbox: respond to inquiries, distribute communications, assign tasks, and confirm receipt with senders.

+ Retrieve and digitize beneficiary designation information from retiree files and transfer to Alight Solutions.

+ Prepare and coordinate the distribution of departmental communications in collaboration with EVERTEC, including compiling recipient lists with postal and email addresses.

+ Support system testing for certifications by:

+ Capturing screen data from service transaction tests.

+ Documenting processes and results for each certified transaction.

+ Executing special testing as required.

+ Prepare materials for management committee meetings and other working groups using Microsoft Office tools (PowerPoint, Excel, Word).

+ Perform administrative tasks as required across the division, departments, and work units.

Minimum Requirements

+ Associate or Bachelor’s degree in Business Administration, Human Resources, or related field preferred.

+ 2+ years of experience in administrative support or benefits administration.

+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

+ Strong organizational and communication skills.

+ Ability to manage multiple tasks and meet deadlines in a dynamic environment.

+ Experience with vendor coordination and document management systems is a plus.

Important:The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us [email protected] email inbox is monitored for such types of requestsonly. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer

Learn more about us at www.popular.com and keep updated with our latest job postings atwww.jobs.popular.com.

Connect with us!

LinkedIn (http://www.linkedin.com/company/banco-popular-de-puerto-rico) | Facebook (http://www.facebook.com/popular/) | Twitter (http://twitter.com/popular?lang=es) | Instagram (http://www.instagram.com/popular.pr?igshid=ykmhge270ti5communitybank/)

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