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Admissions/Communication Rep-Full Time-Days
- Trinity Health (Clinton, IA)
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Employment Type:
Full time
Shift:
Day Shift
Description:
POSITION PURPOSE
Answers and routes incoming calls, assisting with in house and outgoing calls. Admits all patients authorized by physicians, through the admitting process. Gathers pertinent information and authorizations to start flow of information; record keeping, patient treatment, charging system, billing and collection process. Gathers patient valuables. Supplies general information and direction. Ages of patients served ranged from pediatrics to geriatrics.
ESSENTIAL FUNCTIONS
+ Admits patients authorized by physicians, through the admitting process.
+ Gathers pertinent information and authorizations to start flow of information; record keeping, patient treatment, charging system, billing and collection process.
+ Discusses advance directives, financial assistance forms, durable power of attorney.
+ Gathers patient valuables.
+ Answers and routes incoming calls, assisting with in house and outgoing calls.
+ Supplies general information and direction.
+ Demonstrates proficiencyon office equipment including computer, badge reader, fax machine, forms printer, calculator, phone system, copier, paper shredder, label printer, switchboard.
MINIMUM QUALIFICATIONS
+ High school graduate or equivalent
+ Past work experience of at least (6) six months within a physician office, hospital or clinic environment, performing registration activities or an insurance company, performing payer activities are highly desired but not required.
+ Must possess excellent communication skills and ability to maintain a calm professional manner in stressful situations.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
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