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Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are seeking a Business Risk and Controls Senior with expertise in developing, implementing, and maintaining effective controls and risk management programs. The ideal candidate will possess excellent interpersonal skills and executive presence, enabling them to influence partners at all levels within a matrixed organization. Strong analytical and problem-solving capabilities, along with experience in enterprise risk management frameworks, are crucial. Familiarity with media channel process improvements and automation, as well as knowledge of data governance practices, will be an asset in this role.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.

Relocation assistance is **not** available for this position.

What you'll do:

+ Drives solutions for stronger controls, and in support of risk and/or regulatory compliance related initiatives which may include: oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance.

+ Performs ongoing supervision and oversight of business controls and shares knowledge with team members to evaluate the efficiency of established business controls.

+ Responsible for risk data analysis, report preparation and trend analysis, using business intelligence tools.

+ Anticipates business needs and proactively finds opportunities to improve and strengthen the control environment through actionable insights.

+ Assists with translating control deficiencies into action plans and provides recommendations to improve governance practices in alignment with risk and compliance frameworks.

+ Partners with team members to drive improvement efforts to prevent unfavorable trends and assess the impacts.

+ Leads project team through concept, planning, execution, and implementation phases for effective and timely risk remediation.

+ Advises senior management on the status of their control environment related to risk identification and control weaknesses. Identifies critical areas to monitor and raises issues and findings to appropriate partners.

+ Develops and maintains processes, procedures and tools for managing alerts as they occur, including monitoring of resulting exception cases.

+ Provides control oversight to ensure compliance with laws and regulations.

+ Serves as a primary resource to team members.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

+ Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 6 years of experience supporting risk-related, compliance related, or business control design activities; OR 6 years of experience in a relevant quantitative subject area; OR Advanced degree or designation in a risk management or quantitative field, and 4 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative field, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities.

+ Knowledge of federal laws, rules, and regulations, to include: UDAP/UDAAP, FRB Regs A-Z, NAIC, and GLBA.

What sets you apart:

+ Success in developing, implementing, and maintaining risk controls or risk management programs

+ Excellent interpersonal skills and executive presence, ability to influence at all levels across a matrixed organization

+ Strong analytical and problem-solving skills with experience leading and implementing enterprise risk management frameworks (e.g., RCSA, issue management)

+ Experience with media channel process improvements and automation

+ Knowledge and experience partnering with media vendors, platforms, and systems

+ Detail oriented with a structured approach to process design and documentation

+ Knowledge of data governance or data privacy practices

Compensation range:** The salary range for this position is: $103,450 - $197,730 **.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

_Find your purpose. Join our mission._

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.