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Description

Introduction

Do you want to join an organization that invests in you as a Manager Global Delivery? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Manager Global Delivery like you to be a part of our team.

Job Summary and Qualifications

As the Manager, Global Delivery you will be responsible for supporting the AVP of Global Delivery with the strategic planning and implementation of new enterprise-wide capabilities to transform the organization and advance its operating strategy. You will partner with the AVP of Global Delivery and cross-functional stakeholders to oversee the governance and implementation of new capability stand-up, refine and manage implementation processes to maximize delivery and operational efficiency, and communicate effectively with all levels of stakeholders on complex global delivery timelines, progressions, risk/issues, and mitigations.

Job Responsibilities:

Strategic Program Execution

+ Support the AVP of Global Delivery with the development and maintenance of HCA Healthcare's overall global operations strategy and execution timelines.

+ Support HCA Healthcare's global operations portfolio in conjunction with the AVP of Global Delivery, including owning multiple program timelines and deliverables, escalating and mitigating risks or issues, and managing work across global stakeholders.

+ Coordinate and oversee the governance of new operating model implementations spanning cross-functional teams by engaging with stakeholders and driving execution (including with technology, project management, and functional business stakeholders).

+ Identify, document, and implement process improvements with the AVP of Global Delivery to enhance global delivery efficiency and effectiveness across the enterprise.

+ Document and refine standardized global delivery processes and maintain a centralized repository of documentation for future reference and continuous improvement.

Global Operational Readiness

+ Conduct thorough operational and technology readiness assessments to ensure preparation of all systems, processes, and operational teams for the global working environment.

+ Support the creation of Business Continuity Plans (BCPs) for all global capabilities in partnership with business leaders.

+ Support the establishment of key performance indicators (KPIs) and metrics to monitor the success of transformations and define plans for operationalizing measures for global operations

Job Requirements:

+ 5 years of experience in Operations, Process Improvement or Program Management roles, preferably in a large global organization.

+ Experience working across geographic regions preferred.

+ Previous consulting and/or advisory experience highly preferred.

+ Bachelor’s degree required.

+ Master’s degree preferred.

+ Experience implementing complex, large-scale operations and process improvement initiatives.

+ Ability to team effectively and be proactive in a fast-paced and dynamic working environment.

+ Tenacity and strong problem-solving skills.

+ Excellent interpersonal skills, with the ability to build relationships and influence stakeholders at all levels in a hybrid, multicultural environment.

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Manager Global Delivery opening. Qualified candidates will be contacted for interviews. **Submit your resume today to join our community of caring!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.