• Sales Floor Manager

    Insight Global (San Francisco, CA)


    Job Description

    Insight Globals client is passionate about delivering exceptional customer experiences through high-quality footwear and personalized service. Theyre looking for a dynamic, people-first Sales Floor Manager to lead their retail team and drive sales while fostering a collaborative, high-performing environment.

    Key Responsibilities

    Team & Store Operations (60%)

     

    - Lead and inspire a team of sales associates, fostering a positive and productive work environment.

     

    - Ensure the store is customer-ready each day: registers open, displays refreshed, and staff prepared.

     

    - Manage daily operations including break/lunch schedules in compliance with California labor laws.

     

    - Oversee scheduling and shift coverage, ensuring optimal floor coverage and service levels.

     

    - Collaborate closely with Eric and Sid for ongoing training and development.

     

    Sales & Customer Experience (30%)

     

    - Step in to assist with overflow sales and customer service as needed.

     

    - Learn and promote our orthotics product line within the first 13 months.

     

    - Handle price adjustments and customer inquiries with professionalism and care.

     

    Visual Merchandising (10%)

     

    - Update and maintain store windows and product displays to reflect current promotions and seasonal trends.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

    Must-Haves:

    - 35 years of experience in retail sales or concierge-style service.

     

    - Proven leadership skills and a passion for team building.

     

    - Strong interpersonal skillsapproachable, well-groomed, and confident.

     

    - Comfortable having direct, constructive conversations when needed. - Background in footwear or fashion retail.

     

    - A natural smile and a focus on quality over quantity in customer interactions. null

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].