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Fair Haven Community Health Care

FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at over 143,000 office visits in 21 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices. As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do. The mission of FHCHC is “To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive.”

For 53 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients.  We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay.

Job purpose

This is a fulltime grant-funded position. Under the primary direction of the Food Program Director, the Food as Medicine Outreach Coordinator will be responsible for the coordination of health education outreach and interventions, and food distributions as part of the Food as Medicine program.  The position will include the need to conduct outreach efforts and develop collaborative relationships both within FHCHC and within the community. The Coordinator will have knowledge of and access to a broad range of community resource programs. The ideal candidate is familiar with the needs of Fair Haven’s community and public policy issues related to food insecurity.

Duties and responsibilities

+ Assists in the development and implementation of Food as Medicine, a community-based food and nutrition/wellness program

+ Ensures patients receive follow-up support, either through direct contact or by involving other team members. Track patient progress and provide additional resources as needed.

+ Collaborates with other FHCHC departments regarding community resources

+ Assists in the delivery of client services including screening for specific patient need and distributing basic health education and resources

+ Develops and leads Food as Medicine nutrition and exercise classes as required

+ Monitors and tracks client and community-related outcomes including event participation, food distribution, and participant knowledge and satisfaction

+ Develops and manages community partnerships with local farmers, food suppliers, health organizations, and other community groups.

+ Responsible for ordering food and overseeing donation requests, tracking inventory, receiving and stocking deliveries, and donations

+ Ensures any food storage spaces are stocked, clean, and well-organized and maintains compliance with food safety and food handling guidelines to meet quality standards

+ Responsible for training and organizing volunteer, ensuring they understand their responsibilities, the mission of the program, and the proper procedures for food safety and patient interactions.

+ Participates monthly in local Coordinated Food Access Network (CFAN) meetings and relevant trainings/webinars

+ Adheres to HIPAA laws and organizational patient privacy standards

+ Oversees and documents patient data in the electronic medical record related to health outcomes, such as weight, blood pressure, or blood sugar levels, and tracks the effectiveness of the food farmacy program.

+ Maintains clear documentation food distribution logs, and inventory levels to ensure accountability and transparency.

+ Assists Registered Dietitian in managing clinical schedule by contacting clients to reschedule missed or canceled appointments.

+ Participates in supervision and regular FHCHC staff meetings

+ Performs other necessary duties as required by FHCHC to achieve the goal of providing optimal patient care

Qualifications

+ Associate’s degree or equivalent experience, Bachelor’s degree with a focus in nutrition and/or public health preferred

+ Excellent written and oral communication skills in both English and Spanish required

+ Self-motivated, flexible and innovative; must be able to demonstrate the ability to work independently

+ Demonstrates exceptional interpersonal and communication skills with both individuals and groups

American with Disabilities Requirements:

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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