• Senior Communications Writer

    KeyBank (OH)


    Location:

    4910 Tiedeman Road - Brooklyn, Ohio 44144

    Location:

    **Mobile** - In office, 3 days a week; 127 Public Square CLE, OH or 4910 Tiedeman Brooklyn, OH

    Job Summary

    KeyBank is looking to add a writer to the team to support client communications. This role is pivotal to our retention strategy as you’ll craft clear, concise copy related to the servicing and maintenance of client accounts.

     

    The ability to tailor your writing for various channels is critical to success. So, too, is analytical thinking. You’ll need to break down complex situations and present information clearly and logically while ensuring our brand voice shines through.

     

    Our culture is collaborative, so you can expect to work with multiple stakeholders on every project. This may include meeting with subject-matter experts to ensure specialized topics are described accurately.

     

    The writer we hire will demonstrate a client-first mindset to assure clients they’ve made the right choice of banks and give them reasons to stay with Key.

    Required Qualifications

    + Degree in marketing, journalism, communications, public relations, or equivalent.

    + 5+ years’ experience writing for the banking or financial services industry is preferred.

    + Writing samples that show the expertise we’re seeking.

    + Familiarity with AP style and following brand guidelines.

    + Proficient in Microsoft Word, Adobe Acrobat, Teams, and web-based work and project management systems.

    What We Look For

    + Strong communication and writing skills.

    + Keen attention to detail.

    + Receptiveness to listen to constructive feedback and the ability to apply it to your work.

    + A self-starter who successfully manages multiple projects with competing deadlines.

     

    _This position is NOT eligible for employment visa sponsorship for non-U.S. citizens._

    COMPENSATION AND BENEFITS

    This position is eligible to earn a base salary in the range of $80,000 - $90,000 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

     

    Please click here (http://www.key.com/kco/images/Key\_Benefit\_Eligibility\_Chart.pdf) for a list of benefits for which this position is eligible.

    Job Posting Expiration Date: 09/26/2025

    KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

     

    Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].

     

    KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.