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TITLE: Marketing & Communications Coordinator

REPORTS TO: Marketing Manager

CLASSIFICATION: Full Time, Non-Exempt

PAY GRADE: NE 35 ($20.00 - $30.19 per hour)

AVAILABILITY: Monday-Friday 8:30am-5:00pm

Position Summary:

The Marketing & Communications Coordinator supports the execution of marketing initiatives that help advance Pioneer’s brand and business objectives. This role is responsible for creating and scheduling content across various channels - including social media, email, and the website - as well as supporting the preparation, launch, and analysis of marketing campaigns. The Marketing & Communications Coordinator also assists with managing sponsorships, events, marketing requests, and internal administrative functions that support the department’s day-to-day operations.

Essential Job Functions:

Content Creation & Campaign Support

+ Draft compelling, brand-aligned content for digital and traditional marketing campaigns, including email, social media, and print materials.

+ Assist in the development, coordination, and reporting of marketing and communications campaigns.

+ Support the Marketing Manager in building and maintaining a strategic content calendar across all marketing channels, ensuring alignment with business priorities, seasonal campaigns, and community events.

+ Conduct content planning sessions with team members and internal stakeholders to identify upcoming content needs and opportunities.

+ Ensure all content adheres to Pioneer’s brand guidelines in tone, visual style, and messaging.

Digital & Email Marketing

+ Draft email communications using Salesforce Marketing Cloud, ensuring accurate targeting, formatting, and testing prior to deployment.

+ Assist with website and blog updates to keep content fresh, relevant, and in alignment with SEO and branding standards.

+ Support social media content planning, creation, and scheduling across platforms.

Events, Sponsorships & Marketing Requests

+ Manage incoming marketing support requests from internal teams, ensuring timely and effective execution of materials and deliverables.

+ Coordinate community sponsorships, events, and promotional activities, serving as a point of contact for logistics and branding materials.

Administrative Support

+ Assist with audit preparation, file management, inventory of marketing materials, and other administrative duties that support team efficiency.

+ Maintain campaign documentation, vendor records, and compliance approvals as needed.

Education & Experience:

+ Associate’s degree in Marketing, Communications, Public Relations, or a related field preferred.

+ 1–2 years of relevant marketing or communications experience preferred (internship experience considered).

+ Strong writing, editing, and proofreading skills with attention to accuracy and tone.

+ Familiarity with social media platforms and email marketing tools; experience with Salesforce Marketing Cloud a plus.

+ Basic understanding of branding and visual identity principles.

+ Strong organizational skills and the ability to manage multiple projects with competing deadlines.

+ Team-oriented mindset with a willingness to learn and grow within a collaborative environment.

+ Proficiency in Microsoft Office; knowledge of Adobe Creative Suite or Canva is a plus. Experience using email marketing platforms a plus.

+ Must have own transportation, or access to reliable transportation on short notice and valid driver's license plus ability to maintain this throughout employment.

+ Must be available to travel to branch locations or other off-site locations when needed on short (sometimes same day) notice.

+ Must be available to work occasional evenings and weekends for shows, seminars, etc. to assist with marketing needs.

As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.