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Description We are looking for a detail-oriented Administrative Assistant to join our team in New York, New York. As part of the Higher Education industry, this role involves supporting office operations and ensuring seamless administrative processes. This is a long-term contract position offering an excellent opportunity to contribute to a dynamic and collaborative environment.

Responsibilities:

• Provide administrative support to ensure smooth office operations, including managing schedules and maintaining records.

• Handle inbound calls professionally, offering assistance and addressing inquiries promptly.

• Perform accurate data entry tasks to maintain organized and up-to-date information.

• Assist students with financial aid processes, offering guidance and ensuring compliance with institutional policies.

• Collaborate with colleagues to support financial education initiatives and related administrative tasks.

• Prepare and distribute reports, correspondence, and documentation as needed.

• Organize and maintain office supplies and resources to ensure a well-functioning workspace.

• Coordinate meetings and events, including scheduling, logistics, and follow-up.

• Address inquiries from students, staff, and external parties with professionalism and efficiency. Requirements

+ End-to-End Management:

+ Run key operations including aligning with families on college lists, guiding scholars through the submission process, and securing confirmation of application submissions.

+ Determine ideal placements for scholars based on academic performance, career ambitions, extracurricular passions.

+ Liaise with other CAP teams to prioritize financial aid processes within the college acceptance process.

+ Financial Aid Expertise:

+ Develop subject matter expertise on financial aid, providing guidance and support to students, families, and staff.

+ Maintain updated with federal, state, and institutional financial aid regulations and requirements.

+ Analysis and Systems Improvement:

+ Monitor and analyze financial aid data to assess program effectiveness, student outcomes, and funding trends.

+ Exhibit a strong understanding of financial aid software and systems.

+ Evaluate and implement solutions to streamline financial aid processes, enhance service delivery, and improve scholar experiences and outcomes.

+ Family Outreach and Support:

+ Meet with families to discuss financial aid options, application processes, and financial planning.

+ Provide personalized support and advice to help families navigate the financial aid landscape.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .