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Receptionist
- Robert Half Office Team (San Diego, CA)
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Description
We are seeking a friendly, organized, and reliable Receptionist to be the first point of contact for our non-profit clients phone system. This person will warmly answer calls providing essential support to the community. A strong candidate will enjoy helping people and contributing to a mission-driven team.
Key Responsibilities:
+ Answer incoming calls promptly, professionally, and courteously
+ Respond to customer inquiries about products, services, accounts, or policies
+ Troubleshoot basic issues or escalate complex problems to the appropriate department
+ Handle complaints or concerns with empathy and a solution-focused approach
+ Provide accurate and detailed information while maintaining compliance with company policies
+ Document detailed notes from conversations and enter transcripts into customer profiles
Requirements
+ High school diploma or equivalent required
+ 1+ year of receptionist, administrative assistant, or customer service experience
+ Strong verbal and written communication skills
+ Excellent organizational and time management skills
+ Basic proficiency with Microsoft Office (Word, Excel, Outlook)
+ Comfortable interacting with diverse populations in person and by phone
+ Friendly, calm, and resourceful under pressure
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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