• Member Services Representative

    Robert Half Office Team (Sacramento, CA)


    Description

    Position Summary

    The Part-time Member Services Representative is a vital, enthusiastic team member dedicated to enhancing member experiences and fostering community connections. This multifaceted part-time role, split approximately 70% on member support and 30% on coordination, is perfect for a proactive individual with strong interpersonal skills, meticulous attention to detail, and a deep commitment to community engagement. The representative will play a key role in nurturing member relationships, addressing inquiries, and supporting organizational initiatives, while also coordinating event logistics and participant engagement to ensure seamless program delivery. This position offers an opportunity to make a meaningful impact by promoting member satisfaction and advancing the organization’s mission through exceptional service and collaboration.

    Key Responsibilities

    Member Support

     

    + Assist with membership campaigns, events, and communications.

    + Maintain member records in the CRM system.

    + Support research and preparation for member outreach.

    + Coordinate stewardship activities such as thank-you letters and updates.

    + Help create content for emails, social media, and the website.

    + Research potential members, partners, and opportunities.

     

    Coordination

     

    + Assist in onboarding and scheduling for programs and events.

    + Maintain records and ensure completion of documentation and training.

    + Serve as a point of contact, providing timely communication and support.

    + Assist with orientations and recognition efforts.

    + Collaborate with partners to match opportunities.

    Requirements

    Qualifications

    + Associate’s or bachelor’s degree (or in progress) in management, marketing & communications, or a related field.

    + 0–2 years of experience in member services, coordination, or related work (internships or volunteer experience welcome).

    + Strong written and verbal communication skills.

    + Organized, detail-oriented, and able to manage multiple tasks.

    + Comfortable using Microsoft Office and learning CRM/management systems.

    + Familiarity with Canva or other basic design tools is a plus.

    + Passion for community development and engagement.

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .