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Billing & Collections Specialist
- Robert Half Finance & Accounting (Auburn, MA)
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Description
• The Billing, Credit & Collections Specialist generates project invoice transactions and oversees assigned Accounts Receivable (A/R) Collections, ensuring the integrity and accuracy of A/R transactions
• Manage the processing of cash receipts daily; monitor client accounts regularly and identify and pursue delinquent accounts
• Research and resolve payment discrepancies, short pays, and customer disputes in a professional manner
• Enter invoices to supplier portals
• Collaborate with the sales, customer service, and finance teams to resolve billing issues
• This position interacts closely with the company’s Proposals & Contracts and Project Management teams, and has high visibility across the organization, driving company operations for billing and collections
• Independently lead the Collections function to ensure prompt and orderly collection of billed transactions; regularly engage within the Company (Finance, Project Managers, Business Development, etc.) and with external customers to elevate A/R Collections to an optimal level
• Tactfully & extensively communicate (phone and email) to critical and sizeable clients seeking payment on funds owed for work completed
• Prepare and issue monthly invoices for all billable projects and costs, including hourly, unit, and pass-through; guarantee timely and accurate tracking of customer contracts, change orders, and service invoices; meet departmental billing deadlines
• Prepare monthly client financial summaries and estimates, and report KPI type data on A/R, cash collections, and days sales outstanding (DSO) to the Senior Leadership Team within the Company
• Responsible for account reconciliation and analysis for balance sheet accounts including but not limited to cash and accounts receivable
• Research, review, obtain approval (as needed), and process credit memo requests, and support Project Management with customer billing inquiries; research unpaid or disputed amounts and engage Proposals & Contracts, Project Management, and Finance departments to lead resolution and correction of customer issues and billing errors
• Responsible for analyzing the creditworthiness of prospective and current customers and make recommendations for credit limit and payment terms.
• Examining credit history using credit agency tools (D& B) and evaluating potential risks
• Provide year-end support of auditor requirements, which may include research and reconciliation; perform additional assignments, as directed by Finance Manager
• Participate in efforts to achieve department and company goals
• Create and update suppliers
• Performs other duties as assigned
• Crosstrain within the accounting department
Requirements
Accounting Software Systems, Accounts Receivable (AR), Answering Inbound Calls, Billing Functions, Collection Processes, B2B collections, Business-to-business (B2B), Customer Portal, Web Portals
Keys/Qualifications
Bachelor’s degree in accounting or finance (preferred), 3-5+ years’ experience handling high-volume collections through calls and emails.
Ability to work in a fast-paced, team environment and meet monthly finance and company reporting deadlines required, Ability to use sound judgment, due care, and act autonomously in performing the duties of billing and collections
Must possess a tenacious attitude around the work of A/R Collections in handling clients with due care and professionalism, and ensuring payments are received according to terms
Thorough knowledge of standard contract terms, milestones, and a strong understanding of contract billing required
Proficient Expert skills in Microsoft Office Excel, Outlook, PowerPoint, etc., and experience using enterprise-level accounting software required
Ability to navigate internal and external organizational obstacles and engage with all employee levels to solve problems required
Ability to prepare and present weekly results in AR and Billing KPIs and results to Company Executives required
FOr immediate consideration please call me directly 508-205-2127 Eric lebow
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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