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Description

We are looking for an experienced Senior Accounts Receivable Analyst to join our team in Scottsdale, Arizona. This role will be instrumental in the collections of outstanding accounts receivable and all other aspects of collections. You will be responsible for resolving customer billing issues and for reducing accounts receivable delinquency, along with other collection management functions. We are looking for a highly organized, self-motivated individual who has a proven capability of prioritizing multiple responsibilities while meeting goals and deadlines. This role will be a key contributor to an exciting, fast-paced, high growth organization. We are looking for someone with a positive attitude and a desire to help strengthen our collection process to scale with the company’s long-term goals.

Responsibilities:

+ Perform outbound collections in a professional manner with a focus on customer service while adhering to Company Policy

+ Analyze and research accounts to be fully prepared to work with customers, drive meetings with customers

+ Work with our internal sales team and other cross functional teams as well as outside customers to resolve collection issues

+ Analyze delinquent accounts, prepare bi-weekly/monthly reports on high-risk accounts and make resolution recommendations

+ Prepare and analyze reports for bad debt- assist with invoices, credit memos and other adjustments as necessary

+ Participate in and support systems improvements and focus on streamlining the collection process, rerform analysis of collection practices and develop process improvements

+ Develop, implement, and maintain desktop procedures for ongoing collection activities, and leverage reporting tools to build repeatable analysis and research tools

+ Work with cross-functional teams to identify problems, process gaps and propose reasonable and creative solutions to improve processes including opportunities for automating manual processes or activities within a process

Requirements

+ 5-7+ years of collections experience, preferably with high-tech industry experience

+ Bachelor’s in Accounting or Business, or equivalent work experience

+ Order-to-cash business process experience a plus, experience with quoting, order management and billing

+ Excellent communication skills, both written and verbal, and strong customer service approach

+ Self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision

+ Strong Excel skills, experience with ERP solutions (Microsoft Dynamics, Oracle, SAP, Workday etc. ), and Salesforce

+ Ability to build strong cross-functional relationships and work collaboratively

+ Proactive, problem-solving attitude and ability to think outside the box.

+ Adapts quickly to changes in a dynamic organizational structure and business processes

+ Ability to work independently and a strong team player

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .