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Instructional Designer/Trainer

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Instructional Designer/Trainer

Salary

$71,304.00 - $110,531.00 Annually

Location

Durham, NC

Job Type

Full time with benefits

Job Number

25-05539

Department

Human Resources

Opening Date

08/01/2025

Closing Date

8/15/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Position Description

Work. Serve. Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range: $71,304 - $84,340

Work Days/Hours: 8:00 am - 5:00 pm

The City of Durham's Human Resources Department (http://durhamnc.gov/722/Human-Resources) is an accomplished, diverse, energetic team embracing and inspiring the joy of public service. We aggressively challenge assumptions of what is possible, moving towards a future that is more just, productive and rewarding for all employees. Join us if you're ready to share your talents, learn new skills and build relationships in service to the City of Durham!

Under the general direction of the Learning and Development Manager, the Instructional Designer/Trainer plays a critical role in developing, designing, and delivering effective learning materials and training programs to support the City of Durham’s learning and development goals. This role involves analyzing training needs, creating engaging and interactive learning content, implementing training programs, and evaluating their effectiveness. The Instructional Designer/Trainer collaborates with subject matter experts, stakeholders, and other team members to ensure the successful execution of learning solutions.

Duties/Responsibilities

ESSENTIAL FUNCTIONS:

Needs Analysis:

+ Conduct needs assessments to identify performance gaps and learning objectives.

+ Collaborate with stakeholders and subject matter experts to understand the learning requirements and organizational goals.

Curriculum Development:

+ Design and develop engaging and interactive learning materials for different target audiences.

+ Attends meetings to provide consultation and professional assistance to departments.

Content Creation:

+ Use instructional design principles to create effective learning content that aligns with adult learning theory.

+ Utilize various media formats, including text, graphics, audio, video, and simulations, to enhance the learning experience.

+ Ensure content is accessible, user-friendly, and compatible with various learning platforms.

Program Administration and Training Delivery:

+ Administers learning programs and evaluates those learning programs using performance measures and recommends improvements.

+ Conduct training sessions, either in-person or through virtual platforms, to deliver the learning content to participants.

+ Facilitate engaging and interactive training sessions to promote learner participation and knowledge retention.

+ Promotes programs and other departments initiatives and functions.

+ Updates and maintains databases, online systems, and webpages; researches updates, compiles, analyzes, and/or reviews.

Research, Evaluation and Improvement:

+ Research, compile, and analyze information, and preparing reports.

+ Conduct evaluations of training programs to assess their effectiveness and gather participant feedback.

+ Analyze training results and feedback to improve and update training content as needed.

+ Consult with management and other staff on recommendations for improvements including updating strategic planning initiatives.

Learning Management System (LMS) Management:

+ Administer the Learning Management System (LMS), ensuring accurate course listings, user enrollments, and reporting.

+ Monitor learner progress and maintain records of training completion and certifications.

Collaboration and Project Management:

+ Work collaboratively with cross-functional teams, subject matter experts, and stakeholders to ensure successful project completion.

+ Manage instructional design projects, including timelines, resources, and deliverables.

Stay Updated on Industry Trends:

+ Continuously research and stay updated on industry best practices, emerging technologies, instructional design, and training trends.

Minimum Qualifications & Experience

+ Bachelor's degree in Instructional Design, Education, Training, or a related field.

+ Five years of proven experience in instructional design, curriculum development, and training delivery.

Additional Preferred Skills

+ Professional certification in Training and Development is helpful.

+ Proven experience in instructional design, curriculum development, and training delivery.

+ Familiarity with adult learning principles and instructional design models (e.g., ADDIE, Bloom's taxonomy).

+ Proficiency in using instructional design tools and software (e.g., Adobe Captivate, Camtasia).

+ Strong presentation and facilitation skills.

+ Excellent written and verbal communication abilities.

+ Ability to work independently and collaboratively in a team environment.

+ Strong project management and organizational skills.

+ Adaptability and ability to work in a fast-paced, changing environment.

Benefits – General Full-Time Employees

+ 12-13 paid holidays per year

+ 13 standard work days of vacation per year

+ 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement

+ 2 weeks paid military leave per year

+ Medical, dental, vision, and supplemental life insurance plans

+ State and City retirement plans

+ Short and long term disability plans

+ Paid temporary disability leave for specified conditions

+ City contribution of 13.6% into the N.C. State Retirement System

+ Paid funeral leave

+ Employee Assistance Program - personal and family counseling

+ Paid life insurance equal to annual salary

+ 48 hours for volunteer work each year*

+ 4 hours parental leave each year

+ Workman's Compensation Insurance

+ 457 Deferred Compensation Plans

Benefits - Part-Time (1,000 hours or more per year)

+ 401(k) retirement plan (5.0% of salary)

+ State retirement plan

Benefits Part-Time (Average 30 hours per week over 12 month period)

+ 401(k) retirement plan (5.0% of salary)

+ State retirement plan effective first day of the month following date of hire

+ Health insurance effective first day of the month following date of hire

+ Dental and life insurance, after one year of service

+ Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

01

Where did you first hear about this opportunity?

+ City of Durham Website

+ Walk in

+ Job fair

+ Employee referral

+ Professional organization ***Please list the organization in "other" box below***

+ Internet posting ***Please list the specific web site in the "other" box below***

+ Craig's List

+ Facebook

+ LinkedIn

+ GlassDoor

+ governmentjobs.com

+ Monster.com

+ Indeed.com

+ Employment Security Commission

+ Magazine/Newspaper

+ Other

02

If you listed "other" above please give specific web site, organization, or publication.

03

Please select your highest level of COMPLETED education.

+ Less than a High School Diploma or Equivalent (GED, HiSET, TASC)

+ High School Diploma or Equivalent (GED, HiSET, TASC)

+ Associates Degree

+ Bachelor's Degree

+ Master's Degree

+ Doctoral Degree (PhD , Juris Doctorate

04

How many years of related experience do you have in instructional design, curriculum development, and training delivery?

+ No related experience

+ Less than 1 year of related experience

+ 1 year but less than 3 years related experience

+ 3 years but less than 5 years related experience

+ 5 or more years related experience

Required Question