"Alerted.org

About ETS:

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.

Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

The **Senior Manager, U.S. Benefits** , will report to the AVP, Global Total Rewards and will:

+ Lead the design, and delivery of comprehensive U.S. benefits programs including health, retirement, and wellness ensuring they are competitive and align with ETS’s strategy

+ Oversee vendor partnerships, manage plan renewals, and drive cost-efficiency through data-driven benchmarking and utilization analysis.

+ Ensure full compliance with relevant federal and state regulations (e.g., ERISA, ACA, HIPAA, COBRA, FMLA), and collaborate closely with HRBPs, Finance, Legal, and HRIS.

+ Enhance the employee experience by providing clear, engaging benefits communications, leading open enrollment, and mentoring the benefits team.

Benefits Design & Implementation

+ Develop and refine the U.S. benefit programs including medical, dental, vision, life, leave & disability, retirement, wellness, and voluntary benefits programs ensuring they are competitive, reliant, compliant, and aligned with global Total Rewards strategy.

+ Analyze cost trends, utilization, and market benchmarking to drive continuous optimization and strategic enhancements

+ Lead annual review of plans, programs, rate changes, open enrollment, and rollout of new programs

+ Continuously provide innovative and viable ideas in all areas of benefits and wellness programs

Vendor Management

+ Effectively negotiate with and manage vendors to ensure appropriate and cost-effective services

+ Lead comprehensive vendor processes (including billing), contract negotiations, broker/carrier relationships

+ Monitor vendor performance and compliance, and build strong relationships to ensure optimal service delivery and cost-effectiveness

Compliance

+ Ensure benefit plans are compliant with state and federal regulations such as, but not limited to, ERISA, ACA, HIPAA, COBRA and FMLA.

+ Drive open enrollment, plan renewals, audits, vendor management.

+ Work with both inside and outside legal counsel to ensure that all plan documents are in order and meet compliance standards

+ Fulfill all reporting requirements of all relevant government rules and regulations, including ERISA such as 5500 annual filings

Employee Experience & Communication

+ Serve as benefits escalation point, support leaves, eligibility issues.

+ Create benefits materials, guides and review tools to deliver a seamless, employee-centric experience.

+ Develop training, communications, and change management plan for any new benefits offerings.

Cross-Functional Collaboration

+ Partner with Finance, Legal, HRBPs and HRIS.

+ Partner with AVP, Global Total Rewards and Leadership to align U.S. benefits programs to global TR strategy.

People Leadership & Mentoring

+ Mentor the U.S. Benefits Specialist; elevate their operational capabilities.

+ Act as U.S. benefits subject matter expert across Total Rewards and HR teams.

\#LI-NK1

Minimum Requirements:

+ Minimum of 7+ years’ experience in benefit plan structure and administration, with progressively responsible experience in the administration and delivery of effective compensation and benefits programs

+ Bachelor’s degree in a Human Resources discipline or related education

+ Certified Benefits Professional, Certified Employee Benefit Specialist Professional certifications, preferred

Comprehensive Benefits Knowledge

+ Deep understanding of U.S. health, retirement, wellness, and voluntary benefit programs, along with industry trends and best practices.

Regulatory Compliance Expertise

+ Strong grasp of ERISA, ACA, HIPAA, COBRA, FMLA, and other federal/state regulations, with experience managing audits and ensuring compliance.

Strategic Program Leadership

+ Proven ability to design and execute benefits strategies, lead open enrollment, and manage complex projects aligned with business goals.

Vendor & Budget Management

+ Skilled in vendor management, contract negotiation, and managing benefits budgets and cost analysis.

Employee Communication & Engagement

+ Excellent communicator with experience developing clear, engaging benefits materials and campaigns for diverse employee populations.

Cross-Functional Collaboration & Leadership

+ Strong leadership and team management skills, with the ability to partner effectively across HR, Finance, Legal, and internal stakeholders.

Analytical & Technical Proficiency

+ Proficient in HRIS and benefits systems with strong data analysis skills to support decision-making.

ETS is mission driven and action oriented

+ We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.

+ We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!

+ As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!

ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.