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Professional Licensing Supervisor - Agency Only

Augusta , Maine , United States | Management/Supervisory | Full-time

Apply by: Aug. 15, 2025

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Department of Public Safety - Gambling Control UnitJob Class Code:4070

Grade: 22/Supervisory

Salary: $49,524.80-$69,784.00/Annually

The licensing Supervisor position will be responsible for managing licensing programs that include casino, sports wagering, fantasy contests, and advance deposit wagering. This person shall oversee the process of accepting, reviewing and directing investigations of backgrounds related to the application in any of the areas listed for licensure to include business and individuals. This position will provide information to applicants, and the public on licensing, regulatory practices, state and federal laws and rules. The position will audit, inspect and/or continuously evaluate licensees for verification of compliance and reporting noncompliance or concerns to the Executive Director.

Primary responsibilities include:

+ Process initial applications for completeness prior to background investigations.

+ Work with staff or contracted services to complete background checks.

+ Complete training to have the ability to review fingerprint results.

+ Use discretion and judgment in dispensing information.

+ Assist the Executive Director in identifying potential illegal activity in these areas for appropriate handling by statute or rule.

+ Work in collaboration with the licensing specialist to issue licenses upon completion and approval of the Executive Director.

Skills or knowledge required:

+ A degree in a related field or combined experience in areas of regulatory oversight by the unit.

+ Knowledge of laws and rules related to casinos, sports wagering, fantasy contests and advance deposit wagering to include licensure.

+ Essential knowledge of wagering offered in each area identified.

+ Knowledge of state laws, rules and regulations governing professional licensing practices and procedures.

+ Excellent oral and written communications skills.

+ Knowledge of supervisory techniques and management practices

Minimum qualifications:

A Bachelors Degree in Education, Business/ Public Administration, or related field and two (2) years experience in program development, professional licensing, developing training curricula, and/or supervisory/lead worker experience. –OR- An acceptable equivalent combination of directly related education and/or experience.

Contact information:

Questions about this position should be directed to Milton Champion at [email protected]

Application Instructions:

Interested applicants need to apply online by selecting the "Apply for this opening" button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application. In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period. Any experience that was not full-time employment should be identified as such.

If you require a paper application, please download and print one here https://www.maine.gov/bhr/state-jobs/application-process or contact our office at 207-623-6700. Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Security & Employment Service Center, 45 Commerce Drive, Augusta, ME 04330 or faxed to 207-287-2018. Be sure title of the job you are applying for is included. Applications cannot be accepted after the posting closing date.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

+ Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

+ Health Insurance Coverage – The State of Maine pays 85%-95%of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find thepremium costs for you and your family, including the percentage of dependent coverage paid by the State.

+ Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).

+ Retirement Plan– The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.09% for Confidential employees.

State employees are eligible for anextensive and highly competitive benefits package (https://www.maine.gov/bhr/state-jobs/compensation-benefits) , covering many aspects of wellness. Learn about additional wellness benefits for State employees from theOffice of Employee Health and Wellness (https://www.maine.gov/bhr/oeh/) .

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.