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Billing Customer Service Representative

Job Description:

This position provides back office support to client base. This includes, but is not limited to, payroll and billing processes.

Top Responsibilities:

+ Data entry for invoices purchased.

+ New customer set up and data entry.

+ Accurate maintenance of all customer databases. This includes client payroll data and billing data.

+ Updates customer folders with changes to reflect current week's payroll and billing instructions.

+ Processes credits/rebills.

+ Assists clients in developing effective processes for reporting their payroll and billing information accurately and timely as needed.

+ Prepare weekly packets for invoices purchased, accounts receivable activity and reserve analysis.

+ Track and analyze weekly invoice information, looking for any inconsistencies which might be a sign of potential risk.

+ Prepare and distribute reports to senior management as required.

+ Partner with customers and other team members to achieve customer satisfaction while maintaining Advance's goals and mission.

+ Timely transmission of accounting and payments reports such as wires, ACH, A/R aging and multiple subsidiary financial reports.

+ Timely and professional response to customer enquirers.

+ Other duties as assigned.

Main Skills Required:

+ Customer service

+ Data entry

+ Excel

+ Oracle

+ Netsuite

+ Customer support

Additional Skills & Qualifications:

+ Bachelor's Degree in Accounting or related field - Preferred

+ Comparable Work Experience.

+ Previous experience in payroll processing.

+ Intermediate Excel is must have

+ Oracle-NetSuite would be nice to have

+ Data Entry

+ Customer Service

+ Billing and Payroll

Pay and Benefits

The pay range for this position is $22.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in West Henrietta,NY.

Application Deadline

This position is anticipated to close on Aug 15, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.