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Bilingual Front Desk Receptionist

Job Description

We are seeking a dedicated and professional Bilingual Front Desk Receptionist with experience in healthcare. The ideal candidate will have at least two years of experience in reception or front desk roles and be fluent in Spanish. This role involves greeting and checking in patients, handling phone calls, maintaining patient records, scheduling appointments, and ensuring smooth office operations.

Responsibilities

+ Greet and check in patients, assisting them in accessing services in a timely manner.

+ Answer telephone calls, provide information to callers, route calls as appropriate, take clear messages, and contact appropriate staff to promote effective communications.

+ Maintain patient charts/records/clinic logs and database in the health center.

+ Schedule patients' medical and dental appointments, maintaining appointment books to ensure adequate provider coverage and smooth patient flow.

+ Request and verify all demographic and insurance information, including authorization and precertification.

+ Initiate follow-up calls as necessary and gather information for meetings to ensure well-organized events.

+ File and scan documents to maintain complete records regarding patients and office operations.

+ Perform duties related to patient registration and billing in the absence of other staff.

+ Audit office supplies and inventory monthly, document what is needed, and order necessary supplies.

+ Contact and complete work orders for the IT and facilities department.

+ Assist in distributing surveys and assessments.

+ Demonstrate professional, courteous, and respectful attitude during interactions with patients and guests of the health center.

+ Be on call for dental patients and transfer calls to the appropriate provider when necessary.

+ Perform other duties as assigned by the Front Office Coordinator and Health Center Manager.

+ Update the MSDS book and Q.A. manual.

Essential Skills

+ Bilingual in Spanish.

+ At least two years of reception or front desk experience.

+ Healthcarebackground.

+ Excellent communication and interpersonal skills.

+ Demonstrated computer skills including typing.

+ Ability to handle multiple priorities and deal calmly with individuals under pressure.

Additional Skills & Qualifications

+ Associates Degree or Business Institute Certificate.

+ Prior administrative/executive assistant experience preferred.

+ Exposure to or experience with medical terminology and physician billing practices.

Pay and Benefits

The pay range for this position is $17.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Greenwich,CT.

Application Deadline

This position is anticipated to close on Aug 14, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.