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Transportation District Services Agent 1 (40 Hour)

Recruitment # 250730-8636FE-001

Location Norwich, CT

Date Opened 8/1/2025 12:00:00 AM

Salary $67,110 - $95,302 annually

Job Type Open to Agency Employees

Close Date 8/8/2025 11:59:00 PM

Go Back Apply View Benefits (https://www.jobapscloud.com/CT/jobs/?b=Benefits)

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+ Introduction

The State of Connecticut (https://www.ct.gov/) Department of Transportation (DOT) (https://portal.ct.gov/dot?language=en\_US) is now accepting applications for a Transportation District Services Agent 1 (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=8636FE&R1=&R3=) position in the District 2 Office located in Norwich, CT.

WHAT WE CAN OFFER YOU

+ Visit our new State Employee Benefits Overview (https://www.jobapscloud.com/CT/jobs/?b=Benefits) page!

+ Work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers.

+ Professional growth and development opportuni ties

+ A healthy work/life balance (https://www.youtube.com/watch?v=y6n9M1Qd5fo) to all employees

+ Join an award winning agency! CTDOT has been recently awarded the Employer of the Year award by the Connecticut Society of Civil Engineers ( CSCE (https://sections.asce.org/connecticut/awards) ) and named the Women’s Transportation Seminar ( WTS (https://user-qiydjxo.cld.bz/WTS-CT-2023-Year-in-Review-Newsletter/4-5/) ) CT Employer of the Year for 2024!

THE ROLE

The Transportation District Services Agent position offers the opportunity to work on a wide variety of projects that directly impact local communities and statewide transportation.

Join a dynamic team that plays a vital role in protecting public safety and maintaining the integrity of our state’s transportation infrastructure. Each maintenance district is organized into three core sections: Field Maintenance, Special Services, and Maintenance Planning. As part of the Special Services team, District Services Agents are responsible for reviewing, processing, and inspecting approximately 4,000 encroachment permits annually. These permits are required by state regulations for any activity that affects state highways—including private driveways, utility work, and large-scale commercial developments such as shopping centers and major traffic generators.

If you are detail-oriented, safety-conscious, and interested in public service, we encourage you to apply!

POSITION HIGHLIGHTS

+ Monday - Friday

+ Full-time (40 hours per week)

+ First shift, 7:30 am to 4 pm

+ Location: District 2 in Norwich, CT

+ Office/On-Site work environment

+ Part of the P-4 Bargaining Unit (https://portal.ct.gov/-/media/opm/olr/contracts/p4-2025-contract.pdf?rev=ef79858549774af0925d893b21a55b5d&hash=BE22FAD7B4F89544097C1A94DDD74C46)

ABOUT US

At DOT, our mission is to provide a safe and efficient intermodal transportation network that improves the quality of life and promotes economic vitality for the State and the region. Learn more about our mission, vision, and values here (https://portal.ct.gov/dot/about-us/mission-vision-pillars-and-values?language=en\_US) !

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

Check out our Applicant Tips on How to Apply! (https://www.youtube.com/watch?v=Y8sOb10qYXQ) Need more resources? Visit our Applicant Reference Library (https://portal.ct.gov/das/home/services-for-state-employees/statewide-human-resources/applicant-reference-library?language=en\_US) for additional support throughout the recruitment process.

BEFORE YOU APPLY:

+ Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.

+ Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date on the job posting.

+ Resume Policy: Per Public Act 21-69 (https://www.cga.ct.gov/2021/act/pa/pdf/2021PA-00069-R00SB-00056-PA.pdf) , resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.

+ Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.

+ Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing [email protected].

+ Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

+ Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

+ Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).

+ Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!

+ Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.

+ The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

+ Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS? WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Jasmyn Raymond at Jasmyn.Raymond (http:) @ct.gov.

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Transportation, Central Office of Maintenance or a District Maintenance Office this class is accountable in an assigned district for independently performing a full range of tasks in the inspection of work performed under permit or of road conditions involving traffic regulatory measures.

EXAMPLES OF DUTIES

+ Reviews permit applications, bonds, insurance certificates and plans and specifications prior to construction;

+ Participates in pre-construction meetings;

+ Inspects work affecting state highways by property owners, public utilities, municipalities, general contractors and other state agencies performed under permit to insure compliance with permit specifications, safety procedures and state and local regulations;

+ Recommends field changes;

+ Verifies completion of permit work;

+ Investigates complaints and conducts inspections pertaining to following: illegal encroachments, cross culvert and drainage system installations and new project initiations, major traffic generators and other related matters;

+ Prepares drainage project estimates;

+ Makes recommendations for improvements pertaining to traffic related matters;

+ Reviews roads scheduled for resurfacing;

+ Prepares pre-construction and progress reports;

+ Coordinates traffic services memoranda and maintains records;

+ Maintains contact with other departmental and outside officials regarding projects;

+ May assist agents of higher grade with investigations;

+ Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

+ Knowledge of principles and practices of highway engineering as applied to construction, reconstruction, maintenance, drainage or traffic;

+ Skills

+ interpersonal skills;

+ oral and written communication skills;

+ Ability to

+ read and interpret plans, maps, specifications, regulations and statutes;

+ conduct investigations;

+ prepare charts and graphs;

+ utilize computer software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of field work in highway construction, reconstruction, maintenance and/or drainage projects or traffic control studies.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in the inspection of highway construction, reconstruction, maintenance and/or drainage projects or traffic control studies.

NOTE: For state employees this is interpreted at or above the level of Transportation General Supervisor (Maintenance) (Bridge) (Signs and Markings), Transportation District Electrical Supervisor, Transportation Engineer 1, Transportation Maintenance Planner 1, Transportation Maintenance Crew Leader (Highway Maintenance) (Bridge Maintenance) (Electrical Maintenance) (Tree Maintenance) (Signs and Markings), Transportation Supervisor (Bridge Maintenance), Transportation Landscape Designer 1, Qualified Craft Worker (Electrical) or Transportation Maintainer 4.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

+ College training in engineering may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

+ Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience and Special Experience.

PREFERRED QUALIFICATIONS

+ Experience with principles and practices of trench excavation, roadway restoration, utility construction and traffic signal installation.

+ Up to date with the Encroachment Permit Manual, Highway Design Manual and related regulations and statutes.

+ Experience supervising multiple contractors on varied jobsites.

+ Experience reading and interpreting engineered plans.

+ Experience and knowledge of various Department software applications.

SPECIAL REQUIREMENTS

+ Incumbents in this class may be required to travel.

+ Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online