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Benefits and Wellbeing Manager

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Benefits and Wellbeing Manager

Salary

$93,246.40 - $125,881.60 Annually

Location

Eugene, OR

Job Type

Full-Time Regular

Job Number

04224

Department

Central Services Department

Division

Employee Resource Center

Opening Date

08/01/2025

Closing Date

8/22/2025 5:15 PM Pacific

+ Description

+ Benefits

+ Questions

General Statement of Duties

Do you have a passion for wellbeing and understand the value of an organization’s benefit offerings in workplace retention and satisfaction? As a lifelong learner, do you enjoy the thrill of new and interesting challenges? For the 13thyear in a row, the City of Eugene has placed in Oregon’s top ten healthiest employers from the Portland Business Journal. We believe in fostering a collaborative and inclusive environment where employee engagement and wellbeing are foundational. Are you ready to make an impact and help us continue our journey to build a culture of wellbeing? If so, this position may be right for you!

The Benefit and Wellbeing Manager will oversee and direct the planning, execution, and ongoing administration of the City’s comprehensive employee benefit programs, including health, dental, life, disability, retirement, and wellness initiatives. The role involves managing a diverse range of complex responsibilities requiring independent judgment, discretion, and a thorough understanding of federal, state, and local laws, regulations and policies related to employee benefits administration and a strong commitment to overall employee wellbeing.

The Ideal Candidate

We are looking for someone who has:

+ The ability to build relationships across the various City departments to fully understand each unique workforce and how City benefit and wellbeing programs can enhance employee engagement.

+ A commitment to ensure benefit and wellbeing programs are administered in a cost-effective manner and are aligned with the City’s strategic goals.

+ Demonstrated strong emotional intelligence and skill in exercising diplomacy, discretion and tact in dealing with sensitive, complex and highly confidential issues and situations.

+ Strong analytical skills in using metrics and research to identify trends and underlying issues to support recommendations.

+ Proven track record in finding creative solutions to complex situations and being a strong strategic partner to organizational leaders.

Application Deadline: Friday, August 22, 2025, at 5 p.m. P.T.

Accepting Online Applications Only

Information on How to Apply (https://www.eugene-or.gov/674/How-to-Apply)

Classification: Manager 1 (https://www.governmentjobs.com/careers/eugene/classspecs/1752479?keywords=manager%201&pagetype=classSpecifications)

Salary: $44.83 – $60.52 hourly / $93,246.40 - $125,881.60 annually

The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA) (https://www.oregon.gov/boli/workers/pages/equal-pay.aspx) .

Department, Division: Central Services, Employee Resource Center

Position Information: Non-Represented, Exempt

Work Location: City Hall, 500 E 4th Avenue, Eugene

Schedule: The typical schedule is Monday - Friday, 8 a.m. - 5 p.m. with some flexibility

Benefits: The City of Eugene offers robust and competitive benefits. For more information, select the Benefits Tab, or view benefits summaries (https://www.eugene-or.gov/DocumentCenter/View/59858/Benefits-at-a-Glance-Guide) as well as see information about all employee benefits (https://www.eugene-or.gov/253/Employee-Benefits) .

Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay. Please see “Supplemental Information” at the end of the posting for more information.

Living & Working in Eugene: Information about living in Eugene, how the City of Eugene operates, and more can be found on our website (https://eugene-or.gov/4913/Living-Working-In-Eugene) .

Examples of Duties Performed - Duties may include but are not limited to the following

Benefits Administration

+ Plans, supervises and leads in the administration of the City’s complex employee benefit programs including health, dental, vision, disability, group and supplemental life insurance, flexible spending, health reimbursement, EAP and deferred compensation.

+ Monitors benefit programs cost and trends and recommends appropriate actions to mitigate cost and trend impacts; reviews comprehensive claims data and recommends premium rates, stop loss levels, and provides input for internal fund development.

+ Works collaboratively with the Employee Resource Center (ERC) Director to develop strategy in managing self-funded health claims fund to ensure well-balanced, cost-effective benefits programs.

+ Coordinates the selection process for outside consultants; collaborates with outside consultants to solicit, review and assess quotes, manage accounts, address issues and assist with the development of strategic alternatives that complement employee needs pertaining to benefit programs

+ Ensures that benefit plan vendors administer plans according to design and that escalated issues are resolved in a timely fashion.

+ Maintains accurate written plan documents, amendments, handbooks, benefit summaries, summary plan descriptions and other benefit related documents; ensures employees have access to current information.

+ Develops and interprets employee benefit policies, administers contracts, audits administrative charges and claim payments made by third party administrators for self-funded benefit programs.

+ Educates employees, retirees, eligible dependents and COBRA participants about their benefits options, coverage levels, costs, eligibility, and enrollment procedures.

+ Oversees the administration of Flexible Spending Accounts (FSA), Health Reimbursement and Deferred Compensation Program.

+ Develops and distributes benefits communications and educational materials to employees, retirees and eligible dependents.

+ Maintains and audits reports for healthcare provider fees and performs annual compliance requirements including but not limited to ACA reporting and generation of 1095 documents.

+ Keeps current as to best practices in benefit administration as to changes to local, state, and federal rules, regulations and statutes regarding the administration of employee benefit programs and impact to City plans.

+ Demonstrates continuous effort to improve operations, streamline work processes and work cooperatively and jointly to provide quality seamless customer services.

+ Involved in collective bargaining negotiations, grievance resolution and arbitration as needed.

+ Act as the City’s HIPAA Privacy official, including employee HIPAA training and maintaining the HIPAA manual.

Leave Administration

+ Manages administration of absence management program including FMLA, OFLA, Paid Family and Medical Leave (PFML), and long-term disability through third-party vendor.

+ Performs all compliance requirements for Paid Family and Medical Leave such as annual equivalent plan application and periodic reporting.

+ Ensures communication between third-party vendor, supervisors and employees on leave occurs and helps to facilitate smooth and timely return-to-work process; including any coordination of ADA accommodations through other ERC program partners.

Employee Wellbeing

+ Maintains, evaluates and redesigns current wellness initiatives; researches and leads the selection of new wellness initiatives and vendors.

+ Promotes wellness resources and increases utilization of programs provided by wellness and health providers; provides strategic collaboration to department leaders on specialized wellness initiatives.

+ Maintains relationships with external wellness vendors, ensuring service levels are met and exploring opportunities for new services or improvements.

+ Develops and conducts training/communication sessions and events for employees related to benefit and wellness programs.

To view detailed information on the duties, knowledge, and abilities that may be expected for this position, please see the classification: Manager 1 (https://www.governmentjobs.com/careers/eugene/classspecs/1752479?keywords=manager%201&pagetype=classSpecifications)

Qualifications

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

When screening your application, the City will consider an equivalent combination of relevant education and experience which provides the applicant with the knowledge, skills, and abilities required to meet minimum qualifications for this position.

Minimum Qualifications

Experience

Five years of related professional experience in developing, implementing and managing employee benefit and leave programs including wellness programming, preferably in the pubic sector, including at least two years in a full supervisory role.

Education

Equivalent to a Bachelor's degree from an accredited college or university with major course work in the area of employee benefits, public administration, business administration, communications, public health, or a closely related field.

License

Valid Oregon driver’s license (or the ability to obtain by date of hire); must pass driving records check and, if hired, maintain a driving record that meets the City’s standard. Oregon law requires that an out-of-state license holder must obtain a valid Oregon license (with appropriate endorsements) within 30 days of becoming domiciled in the state (ORS 803.355).

Background

Must pass a background check.

Supplemental Information

Bilingual Pay Benefit

This benefit compensates non-represented employees up to 5% of their base salary. To qualify for bilingual pay, the employee must demonstrate fluency in an eligible language and pass a language proficiency test that is administrated by the City’s Employee Resource Center division.

Non-Represented Retirement Program

Upon eligibility, the City will contribute an employee contribution of 6%, as well as the employer contribution, to a retirement program administered by the Oregon Public Employees’ Retirement System (PERS). In addition, the City will pay a 3% contribution to a deferred compensation program if the employee contributes at least 1%.

From January 1, 2020, through December 31, 2034, most retirees may work for a PERS-participating employer for an unlimited number of hours while continuing to receive their pension benefit based on HB 2296. If you have questions about your specific situation, including any restrictions to hours, please refer to the PERS: Work After Retirement (https://www.oregon.gov/pers/RET/Pages/SB1049-Changes-Work-After-Retirement.aspx) .

What to Expect from our Selection Process

Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 4 - 6 weeks to complete.

Diversity, Equity, and Inclusion

The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community. As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce. Women, people with disabilities, and persons of color are strongly encouraged to apply.

The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061.

Incompliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.

If a job posting indicates this position is temporary (not limited duration) then the employee serves at will. Temporary employees do not receive benefits through the City of Eugene unless required by City, State or Federal code/statute.

Salary and Benefits

The normal starting salary is the first step shown on the posting. Other placement in the salary range may be considered depending on qualifications and experience. Periodic advancement through the salary range is dependent upon merit. The City provides a full range of benefits, including holidays, vacation, sick leave, retirement benefits, deferred compensation, physical examination, life insurance, and long-term disability. Health, dental, and vision benefits are available.

To view a summary of benefits (http://www.eugene-or.gov/DocumentCenter/Home/View/1817) and/or benefit premium rates (http://www.eugene-or.gov/DocumentCenter/Home/View/1811) click the respective link. Click here to view information about Total Worker Health. (https://www.eugene-or.gov/3955/Total-Worker-Health)