"Alerted.org

Dream big, work remotely. Now hiring talented CSRs from AZ, DC, FL, IL, KS, MO, NY, NC, OH, OR, TN, MD, NJ, SC, VA, and WA!

Adecco is hiring immediately for Remote Call Center Representatives with our client. As a Call Center Representative, you will handle high-volume inbound and outbound calls, follow scripts verbatim, and navigate multiple systems while entering data accurately. The role involves resolving customer issues efficiently, using Microsoft Teams for communication, and adhering to assigned schedules. It requires strong attention to detail, reliability, and the ability to work independently in a remote, seated environment.

What's in this for you?

+ Weekly pay starting at **$** **18.00** /hr.

+ Competitive benefits with options such as medical, dental, vision, and 401(k)

+ Generous Referral Bonuses

Requirements:

+ Must reside in one of the following states: AZ, DC, FL, IL, KS, MO, NY, NC, OH, OR, TN, MD, NJ, SC, VA, WA

+ High School Diploma or GED

+ At least 1 year of customer service experience, preferably in a fast-paced, high-volume call center

+ Must communicate effectively in English, with strong verbal and written abilities

+ Ability to read a script verbatim and navigate multiple systems simultaneously during calls

+ Proficient in Microsoft Teams

+ Strong problem-solving, interpersonal, and active listening skills, with exceptional attention to detail and organizational abilities

+ Reliable and punctual with strict adherence to assigned schedules; Flexible availability to support shifts between 9 AM – 9 PM (local time)

+ Comfortable working remotely while seated for extended periods

+ **Use of Personal Equipment:** Employees must provide and use their personal devices to fulfill job responsibilities

+ Must provide a recent PC speed test and hardware specifications (to be submitted with resume)

Use of Personal Equipment Requirements:

Internet Connection:

+ High-speed internet (No Wi-Fi or mobile hotspots)

+ Cat5E Ethernet cable connection

+ Minimum download speed: 20 Mbps

+ Minimum upload speed: 5 Mbps

+ Jitter must be below 10

Hardware Requirements:

+ Windows 10 or higher

+ Processor: Intel i5, AMD Ryzen 5, or better

+ Minimum RAM: 8 GB

+ Hard Drive: Minimum 237 GB storage

+ Dual monitors, keyboard/mouse, headset, and a functioning laptop or desktop

Verification Required:

+ Must provide recent speed test results and PC specifications

Click on apply now for immediate consideration for these Remote Call Center Representative positions.

**Pay Details:** $18.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance