• Customer Service Representative

    Adecco US, Inc. (Houston, TX)


    We are hiring **Customer Service Representative** in Houston TX. These are the details:

    Job Details

    • Location: Houston TX

    • Pay: $18

    • Shift/Hours:

    Monday to Saturday

    • First Shift: 6:00 AM – 2:30 PM

    • Second Shift: 10:30 am – 7:00 PM

    Key Responsibilities

    + Dispatch & Route Oversight

    + Monitor 30–40 daily routes and stay in direct phone contact with driver teams during deliveries

    + Keep teams on schedule, confirm delivery updates, reroute as needed, and document issues

    + Address driver performance concerns and escalate to contractor leadership if teams are unresponsive or non-compliant

    + Maintain real-time awareness of route exceptions, delays, and customer escalations

    Requirements

    + Fluent in Spanish and English — must be able to speak, listen, and translate clearly in both languages

    + 3+ years in dispatch, field operations, or logistics (appliance/furniture preferred)

    + Strong phone presence — assertive, calm under pressure, and capable of influencing others

    + Comfort working in a warehouse environment with live driver communication

     

    This role is being recruited by one of our National Recruitment Teams and not your local Branch.

     

    If this sounds like a position you would be interested in, please apply with your up-to-date resume today!

     

    **Pay Details:** $18.00 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance