• Customer Service Representative

    Actalent (North Salt Lake, UT)


    Job Title: Customer Service RepresentativeMUST HAVE

    + Attention to detail and strong written communication skills.

    + Team player mentality.

    + 12-18 months of customer service experience.

    + High School diploma.

    + Experience with inventory management, particularly in a retail environment.

    + Familiarity with Shopify is a plus.

    + Knowledge of the pharmaceutical or medical industry is a plus.

    Job Description

    The Customer Service Representative is responsible for coordinating communication between clients and the internal team. This role involves taking phone calls, responding to emails and chat requests, validating client information, monitoring inventory, and assisting with shipping. The representative must ensure client orders are filled with urgency and maintain a high level of communication with providers and customers.

    Responsibilities

    + Coordinate communication between clients and internal teams via phone, email, and chat.

    + Validate client information and monitor inventory levels.

    + Assist with shipping and ensure client orders are filled promptly.

    + Maintain high-level communication with providers and customers.

     

    Work EnvironmentThe position is on-site from Monday to Friday, 8:00 AM to 5:30 PM, with potential shifts as early as 7:00 AM to 3:30 PM. The dress code is business casual, and tattoos are acceptable. The team consists of a manager, a shipping clerk, a quality control professional, and another customer service representative. The company is a rapidly expanding nutraceutical organization offering ample room for growth.Pay and Benefits

     

    The pay range for this position is $41600.00 - $45760.00/yr.

     

    full benefits, PTO and holiday

     

    Workplace Type

     

    This is a fully onsite position in North Salt Lake,UT.

     

    Application Deadline

     

    This position is anticipated to close on Aug 15, 2025.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.