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Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview

Paychex is seeking a strategic and technically proficient Sr. Manager, GTM Systems and Analytics to lead the optimization of our go-to-market (GTM) systems, analytics, and revenue operations. This role requires deep cross-functional collaboration with Sales, Marketing, Customer Success, and Finance, ensuring scalable systems, accurate data, and efficient processes to drive self-service and product-led growth (PLG) strategies.

The Sr. Manager, GTM Systems and Analytics, will perform as a team of one with no direct reports, driving both strategy and execution of operations across the organization. This is a high-impact role ideal for a systems leader who thrives at the intersection of CRM architecture, GTM process design, and analytics-driven execution.

Responsibilities

Lead GTM Systems Strategy & Execution

+ Own the architecture, integration, and continuous improvement of Salesforce and related GTM systems (Sales Cloud, Marketing Cloud, Domo, Qwilr, Default, Maxio, Apollo, Intercom).

+ Serve as the cross-functional bridge between business stakeholders and technical execution, aligning systems with sales and marketing strategies.

+ Manage system enhancements and operational workflows through Agile practices.

+ Play a key role in developing and scaling our self-service GTM and subscription management strategies.

Drive Revenue Process Optimization

+ Design and automate lead-to-quote and post-sale workflows that reduce friction and improve seller and CS productivity.

+ Establish attribution models, campaign tracking, and forecasting dashboards in Salesforce and Domo.

+ Develop and enforce governance models, change management practices, and Centers of Excellence to scale operations effectively.

+ Create comprehensive documentation, playbooks, and training materials to embed best practices across the revenue organization.

Data and Analytics Leadership

+ Build and maintain self-service dashboards and reports to monitor KPIs, pipeline health, forecasting accuracy, and renewal/expansion metrics.

+ Leverage AI/ML to power predictive analytics and deliver proactive insights to GTM leaders.

+ Improve data integrity through governance practices and integration of data across Salesforce and GTM tools.

+ Act as the central expert for operational processes and system execution.

+ Continuously identify and rectify process gaps impacting data hygiene, ensuring ongoing data integrity and accuracy.

Tool and System Ownership

+ + Own CRM (Salesforce), sales enablement (Apollo), and subscription management systems (Maxio).

+ Lead the deployment of internal productivity tools and AI initiatives to drive automation and cost savings.

+ Maintain documentation, training materials, and SOPs to embed scalable best practices across GTM functions.

Qualifications

+ 10+ years of experience in GTM Systems, Revenue Operations, or Enterprise CRM leadership within fast-paced B2B SaaS or tech environments.

+ Proven track record scaling Salesforce platforms, building subscription and billing workflows, as well as integrating systems across GTM and back-office functions.

+ Certifications strongly preferred in the Salesforce ecosystem (Admin, Sales Cloud/ Pardot).

+ Ability to own and manage databases (Postgres) and BI tools such as Domo, including writing custom SQL for reporting.

+ Experience with PLG models, lead management, subscription billing, and customer success enablement.

+ Strong communicator and leader with a builder’s mindset—comfortable aligning technical roadmaps with business priorities.

+ Experience as a team of one, with the ability to drive strategy and execute.

+ Analytical and systems-driven, with a passion for data quality, automation, and cross-functional collaboration.

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $145,500.00-$165,500.00 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

+ Act with uncompromising integrity.

+ Provide outstanding service and build trusted relationships.

+ Drive innovation in our products and services and continually improve our processes.

+ Work in partnership and support each other.

+ Be personally accountable and deliver on commitments.

+ Treat each other with respect and dignity.

What's in it for you?

+ We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.

+ We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.

+ We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.

+ We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.

+ We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.