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  • IFS Sales Warranty Consultant

    Latham, The Pool Company (Latham, NY)



    Apply Now

    Make a SPLASH with Latham Pool Products!

     

    At Latham Pool Products, we don’t just make swimming pools; we create opportunities for backyard dreams to come true. As the leading manufacturer in North America, Australia, and New Zealand, we are committed to delivering innovation, quality, and sustainability in everything we do.

     

    We believe in building an environment where everyone can thrive. That is why we offer:

     

    + A culture of integrity, collaboration, and respect.

    + Comprehensive benefits for you and your family.

    + Opportunities for growth, mentorship, and skill development.

     

    Ready to join a team that makes a difference?

     

    A little about the position:

    Job Summary

    IFS Sales and Warranty Functional Consultant will support implementation and optimization of IFS Applications across sales and warranty modules. This role involves aligning business requirements with IFS and CPQ capabilities, performing system configuration, and guiding users through successful deployment and adoption. The ideal candidate will possess strong functional expertise in IFS ERP systems and an ability to translate operational needs into efficient digital workflows.

    Some of What You Will Do:

    + Lead workshops and discovery sessions with stakeholders to define business requirements in Sales and Warranty domains

    + Configure and customize IFS Applications modules related to Order Management, Warranty Management, and Service Contracts

    + Analyze existing business processes and identify opportunities for IFS-driven and CPQ improvements

    + Support full-cycle implementation projects, including scoping, design, testing, deployment, and post-go-live support

    + Develop functional documentation including process maps, configuration guides, and training materials

    + Coordinate with technical teams for development of integrations, reports, and customizations

    + Assist in data migration planning and execution to ensure smooth transition to IFS

    + Provide user training and ongoing support to ensure system adoption and effective usage

    + Serve as SME (Subject Matter Expert) for IFS Sales and Warranty modules and advise on best practices

    + Collaborate with cross-functional teams including sales, service, finance, and supply chain

    + Monitor system performance and recommend optimizations for better efficiency and reliability

    + Stay current on IFS product updates, industry trends, and regulatory changes relevant to warranty processes

     

    What You Bring to the Table: (Qualifications)

    Education:

    + Bachelor’s degree in business, IT or related field

    + IFS Certification in Sales, Warranty preferred

    Technical skills:

    + Proven experience implementing or supporting IFS Applications (Sales and/or Warranty modules)

    + Strong understanding of sales processes, warranty claims, service contracts, and customer engagement workflows

    + Familiarity with IFS Cloud or IFS Apps 10 preferred

    + Excellent communication skills and ability to interact with technical and non-technical stakeholders

    Analytical skills:

    + Critical thinking

    + Problem-solving

    Communication skills:

    + Presentation skills

    + Ability to explain complex workflow and scenarios to non-technical audiences

     

    Why should you come work with Us?

    Comprehensive Benefits for you and your family include :

    + Medical, dental, and vision insurance

    + HSA and FSA plans available

    + 401(K) with 50% company match up to 6%

    + Paid Time Off – 3 to 5 weeks per year with weekly accruals starting day one

    + Holidays - 11 Paid, eligible on day one

    + Life/ADD Insurance and Short/Long Term Disability insurance with buy up options

     

    Professional Development : Training programs, Tuition Reimbursement, and growth opportunities.

     

    Supportive Environment : A culture rooted in collaboration, integrity, and respect.

    Some Important Information for you:

    Position Title: IFS Sales Warranty Consultant

     

    Employment Type: Hybrid

     

    Status: Full-time

     

    Salary Range: $80,000-$110,000

     

    Our compensation reflects the cost of labor across US geographic markets. Starting pay for this role will vary based on multiple factors, including location, knowledge, skills, education, and experience. Pay ranges may be modified in the future.

     

    Bonus: MIB Tier 3, 10% of base pay

     

    Other: Latham does not sponsor Visa’s

     

    Latham Pool Products is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

     

    Latham Pool Products is a Drug-Free Workplace Employer. All offers of employment are subject to applicable pre-employment requirements.

     

    The submission of your resume will expedite the review of your information.

     


    Apply Now



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