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Home Care Scheduler
- East Boston Neighborhood Health Center (East Boston, MA)
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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth - Please use our internal careers (https://www.myworkday.com/ebnhc/d/task/1422$794.htmld) portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page (http://careers.ebnhc.org) .
Time Type:
Full time
Department:
PACE Community Care
All Locations:
155 Addison Street
Position Summary:
Responsible for the coordination of scheduling home health staff and services as ordered by the PACE IDT and in accordance with the individual care needs and requirements of PACE participants. Communicates effectively with staff, participants, families, and contractors. Independently problem-solve with participants, families and staff in accordance with job role/scope of practice. Seeks input form supervisory staff as appropriate to resolve scheduling issues and conflicts. Works effectively under time –limited circumstance and with minimal supervision.
Schedule In Home services for PACE Participants as established and requested by clinical staff of PACE to include both Internal staff and External preferred contracted vendors
Coordinates Internal/External Home Care referrals for PACE Participants to include the following:
+ Updating of Appt. Desk
+ Provision of Service Note in EPIC
+ Notification of schedule to participant and/or families
Reviews participant list of upcoming scheduled visits on a weekly basis for accuracy, makes changes to Appt. Desk as needed and notification of schedule changes to clients and team.
Notifies Home Care Management on a weekly basis that the lists have been received and reviewed.
Notification to participants and team of periodic changes received from external agencies to include the following:
+ Staffing changes
+ Scheduling conflicts/changes
+ Staff absences
Documents notification as a telephone encounter in the EMR.
Responsible for coordination of the weekly community health aide schedule, including scheduling of supervisions and introductions for nursing staff of HHA’s.
Responsible for the weekly distribution of Community Health Aide and Supportive Housing Schedules.
Responsible for Supportive Housing Staffing on a monthly basis. Responsible to complete the schedule by the 15th each month for the following month.
Responsible to coordinate filling vacancies in the following order:
+ Per Diem
+ Part time staff
+ Agency staff
+ Over time use of Full Time Staff on a rotating basis
Responsible for tracking Overtime and agency usage and reviewing with the Home Care Management staff on a weekly basis
SCHEDULE AND PAY
Pay Range: $21.00 up to $30.00 an hour based on experience.
Schedule: Monday - Friday 8:00am - 5:00pm
EEO & Accommodation Statement:
NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [email protected] or call 617-568-4480 to let us know the nature of your request
Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
E-Verify Program Participation Statement:
NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
There’s a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work.
We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team!
+ Medical & Dental Coverage
+ Life and Disability Insurance
+ Privileges at Boston Medical Center for Providers
+ 401(K) Retirement Plan
+ Educational Assistance
+ Flexible Spending & Transportation Accounts
+ Paid Holidays, Vacations, Sick and Personal Time
+ A Generous Staff Development Benefit
+ Excellent Malpractice Coverage
+ A Designated Medical Staff Office for Physician Support
+ Free Parking
+ And Much More…
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Recent Jobs
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Home Care Scheduler
- East Boston Neighborhood Health Center (East Boston, MA)