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Description

As an organization, TEKsystems Global Services (TGS) provides a continuum of services ranging from Engagement Management to full functional Outsourcing including Offshore Centers in Canada and India. Our model provides the ability to engage customers beyond staffing when asked for more ownership, capabilities, or methodology while enhancing client/consultant support.

We partner with progressive leaders to create opportunity, accelerate business transformation and help build the enterprises of tomorrow. We work with 80% of the Fortune 500 to address their technology, strategy, and talent needs. We innovate so industries stay ahead of what’s next. As a full stack technology and talent services provider, we partner with our customers across the globe to own change. Join us.

At TEKsystems Global Services, we live in the tech world. We’re out in front of the trends and tools that shape industry and create fresh opportunities. All-in, fully engaged, high energy partnership is how we approach everything – our commitments and our people. Our people are at the center, fueling our high-performance and our inclusive culture.

We’re doers, looking for doers who do the right thing. Roll-up your sleeves thought-leaders focused on creating possible. Team champions who declare success only when everyone achieves their ambitions. Sound like the career experience you’ve been searching for? We’re looking for a Practice Director- Continuous Quality to join our team. A practitioner who accelerates outcomes, affects positive change, and moves business forward.

Let’s partner. Together, we can accomplish amazing things.

Here’s what the opportunity supported through our TGS Talent Acquisition Team requires:

General Description:

The Practice Director has overall responsibility for functions relating to the Continuous Quality Practice. This responsibility is inclusive of the oversight of personnel, services (current and proposed), and customer portfolio. The Practice Director will work with clients and partners in our Delivery, Sales, Sales Support, Marketing and other Practices to improve our existing products and services, identify new or missing offerings, rapidly correct gaps and better market our offerings for maximum impact.

The Continuous Quality Practice provides market-leading engineering, transformation, advisory, and managed outcome testing services. We specialize in the areas of built-in-quality, performance engineering, automation, Test Data Management and other specialty areas.

The Practice Director is responsible for supporting and in some cases managing specific practice based services that generate revenue ranging from $25M to $50M annually.

• Practice Leadership; Leadership and enablement of continuous improvement; operational optimization organization scalability and employee growth

• Leverage TEKsystems Global Services’ strengths and core capabilities to develop foundational set of services.

• Work in conjunction with Sales and Marketing in light of market trends to derive an optimal portfolio of productized and/or vertical offerings.

• Oversee the day-to-day operational and tactical aspects of multiple projects and initiatives.

• Monitor project health and reviews deliverables across projects.

• Industry Understanding of continuous quality, testing and Built-in-Quality

• Responsible for the evaluation and potential redesign of practice offerings.

• Development and design solutions for premise-based as well as geographically-distributed (off-shore) delivery models.

• Development of relatively simple, yet thorough messaging around Practice offerings; their fit with our other offerings, the competitive landscape, target client profile, value proposition and differentiation from competitors.

• Persistent education and research on relevant industry benchmarks based on size and scale.

• Maintain strategic vision and establishing clear measurable goals; develop systems to measure our performance against industry standards and clearly articulate our successes and challenges.

• Maintain a financially healthy organization

• Manage to revenue goals set for practice.

• Accurately forecast revenue, profitability, margins, bill rates and utilization for practice.

• Set financial targets and manage revenue and profitability expectations across the practice.

• Collaborate with Sales to shape offerings and support business development initiatives.

• Build and sustain long-term client relationships to drive growth and strategic partnerships.

• Provide internal teams with regular updates on service capabilities and market alignment.

• Represent the practice in key client, sales and internal meetings to drive alignment and results.

• Enhance capabilities visibility through active participation in industry associations and events.

• Address and resolve operational or personnel issues swiftly and transparently.

• Share practice and project updates effectively with leadership and cross-functional peers.

• Manage team challenges with fairness, professionalism, and HR alignment.

• Maintain oversight of vendor and partner relationships to ensure quality and compliance.

• Select and engage vendors that align with strategic goals and service objectives.

• Set financial targets and manage revenue and profitability expectations across the practice.

• Collaborate with Sales to shape offerings and support business development initiatives.

• Develop clear, outcome-oriented Statements of Work (SOWs) that define customer engagement scope, deliverables, SLA’s, and success criteria.

Additional Skills & Qualifications

15+ years of experience in Software quality assurance, testing, or engineering, with progressive leadership responsibilities.

10+ years of managing enterprise QA or quality engineering teams or full-stack engineering teams across onshore, nearshore, and offshore delivery models.

8+ years Designing and implementing quality strategies aligned with business and technology objectives.

8+ years working in Agile/DevOps environments, driving continuous integration, test automation, and shift-left quality practice

8+ years collaborating with delivery and architecture teams to embed quality into the SDLC and product lifecycle

5+ years of experience with quality metrics and KPIs, including quality dashboards, defect analytics, and risk-based reporting.

5+ years of experience defining and negotiating Statements of Work (SOWs) and quality-related contract terms with clients.

3+ years of experience using AI/ML or predictive analytics to drive proactive defect detection or continuous improvement.

3+ years of experience engaging in enterprise transformation initiatives, including QA modernization or continuous quality adoption.

Experience Level

Expert Level

Pay and Benefits

The pay range for this position is $150000.00 - $200000.00/yr.

• Bonus information: Enter annual bonus potential - Bonuses are paid out at the end of the year and are tied to a percentage of personal and company’s performance. • Benefits: Health insurance Blue Cross Blue Shield PPO - 100 percent coverage for well visits, Individual and family options, Dental and vision options, Health savings account with annual company contribution, Coverage begins within 30 days of employment • Time off: 20 days annually plus six company holidays; After three years of employment, increases to 23 days annually plus six company holidays • Retirement savings: 401(k) with matching contribution; Profit-sharing • Tuition reimbursement: Up to a maximum of $5,250 annually for eligible courses/programs

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 15, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.