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Description

Anatgaurd is seeking an Entry-Level IT Support Technician with a strong passion for technology, a problem-solving mindset, and a desire to grow in the IT field. This is an excellent opportunity for someone early in their career—with 1–2 years of hands-on experience—who wants to gain exposure across different industries and environments including shipping, healthcare, and funeral services.

We’re looking for someone who is comfortable with both remote and on-site support, has solid communication skills, and enjoys working directly with clients in a fast-paced, collaborative environment.

Key Responsibilities

• Provide remote technical support (~60%) via phone and ticketing system (Halo)

• Deliver on-site hands-on support (~40%) across client locations in Connecticut and NYC

• Troubleshoot and resolve hardware, software, and network issues (primarily Windows-based)

• Triage alerts and technical issues related to Outlook, printers, and user devices

• Maintain accurate records of issues and resolutions in the ticketing system

• Assist with cloud-based tools and services, primarily Microsoft 365

• Participate in ongoing improvement efforts related to automation and security

• Collaborate with a team of engineers and contribute to a strong, friendly team culture

Skills

Help desk support, Help desk, IT Support, Windows 10, Windows, Service desk

Top Skills Details

Help desk support, Help desk, IT Support, Windows 10, Windows, Service desk

Additional Skills & Qualifications

What We’re Looking For

• Passion for technology and self-driven to learn (home lab, side projects, tinkering encouraged!)

• Strong communication and interpersonal skills

• Basic proficiency with PowerShell is a plus

• Exposure to Microsoft 365 ecosystem (Exchange Online, OneDrive, Teams, etc.)

• Understanding of basic networking, Windows OS (90%), and light Linux (5%)

• A valid driver’s license and willingness to travel 1–2 days per week to client sites

• Flexible and adaptable with time and tasks; work hours generally between 7–4 or 8–5

• Prior exposure to ticketing systems (e.g., Halo) is helpful but not required

• Interest in security, scripting, or automation is a strong plus

• Associate’s or Bachelor’s degree in IT, Computer Science, or related field preferred

Experience Level

Entry Level

Pay and Benefits

The pay range for this position is $24.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Milford,CT.

Application Deadline

This position is anticipated to close on Aug 8, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.