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About the Role

We are seeking a highly skilled and detail-oriented Patient Account Representative to join our Revenue Cycle team. This role is critical to ensuring timely resolution of patient accounts and maximizing collections from both government and commercial payors. If you thrive in a fast-paced environment and have a strong understanding of the full lifecycle of a patient account—from creation to payment—this is the opportunity for you.

Key Responsibilities

+ Research and resolve outstanding account balances using patient accounting systems and online resources

+ Follow up on claim submissions and remittance reviews for insurance collections

+ Initiate and pursue resolution of disputed balances with government and non-government payors

+ Document clear and concise notes in the system regarding claim status and actions taken

+ Identify and resolve issues that impact revenue and reduce rework

+ Update plan IDs, adjust demographic and insurance information, and resolve recoupment issues

+ Access payer websites to gather data and resolve claims

+ Communicate system access issues, payor trends, and workflow inconsistencies

+ Recognize delays and trends with payors and respond proactively to prevent aging A/R

+ Attend team meetings and respond promptly to emails and phone messages

+ Perform other duties as assigned

Required Skills & Qualifications

+ 3+ years of medical collections experience including working with denials and appeals

+ Must sit in either the CST or EST time zones

+ In-depth knowledge of Medicare, Medicaid, Commercial, and Managed Care insurance

+ Familiarity with medical billing, claims submission, and medical terminology

+ Proven experience in revenue cycle operations

+ Ability to problem-solve and work independently

+ Excellent written and verbal communication skills

+ Proficiency in patient accounting systems and payer portals

Why Join Us?

We offer a collaborative work environment, competitive compensation, and the opportunity to make a meaningful impact in healthcare operations. Join a team that values accuracy, efficiency, and patient-centered service.

Pay and Benefits

The pay range for this position is $19.50 - $19.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 14, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.