"Alerted.org

Job Opportunity: Proxy Support Agent (Remote)

Join a dynamic team supporting shareholder communications for public companies during the Fall Proxy season! This seasonal project plays a vital role in helping companies manage their annual meetings and voting processes.

About the Role

As a Proxy Support Agent, you’ll assist shareholders by providing information, collecting votes, and ensuring secure and accurate communication. You’ll be part of the National Campaigns Unit, supporting internal clients like Computershare and Georgeson.

• Key Responsibilities

+ Handle inbound and outbound calls and email responses from shareholders.

+ Guide shareholders through voting processes (online, phone, mail).

+ Clarify ballot items such as board elections, executive compensation, mergers, and governance proposals.

+ Assist with requests for proxy statements and vote updates.

+ Support the organization and execution of Board of Directors meetings (virtual, in-person, or hybrid).

+ Maintain professionalism and accuracy while reading scripts and documenting calls.

Topics You’ll Help Shareholders Understand

+ Board Elections – Elect or re-elect company board members.

+ Executive Compensation – Approve or disapprove executive pay.

+ Mergers & Acquisitions – Vote on major corporate changes.

+ Governance Proposals – Topics like environmental policies or diversity initiatives.

+ Auditor Ratification – Approve the company’s external auditor.

• Required Skills & Experience

+ Minimum 1 year of customer service experience in a contact center.

+ At least 6 months of outbound calling experience within the last 2 years.

+ Strong persuasion skills to encourage shareholder participation (not a sales role).

+ Clear, professional speaking voice and ability to read scripts verbatim.

+ Proficient in Microsoft Office (Outlook, Teams) and multitasking across dual monitors.

+ Ability to work in a fast-paced, high-pressure environment and handle irate callers calmly.

Qualifications

+ High School Diploma or GED required.

Equipment Requirements

+ Laptop provided (Dell via TEKsystems).

+ Must provide a physical address for equipment delivery (no PO Boxes).

+ Must have:

+ Own USB headset and second monitor.

+ Ability to hard-wire into internet if needed.

+ Internet speed of at least 50 Mbps download / 10 Mbps upload.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 8, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.