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Description

As a Mobile Operations Technician, you will work as a part of the mobility team fulfilling orders and managing inventory of corporate mobile devices with emphasis on iPhone/iPad activation, and inventory management. You must possess strong customer service and technical skills, as well as be capable of working in a team environment. You will process new device activations and deactivations, device support requests, and inventory management in a customer facing role. Responsibilities in this position will include: • Device provisioning and de-provisioning • Work with mobile carriers including AT&T, Verizon, and others • Mobile device inventory tracking and management • Mobile device troubleshooting • Mobile device shipping and receiving • Smart Device Deployment • Mobile Operations Project support Responsibilities: • Provide support for mobile device ordering and returns, provisioning issues, and carrier issues • Smart Device Deployment including process documentation for end user consumption, testing, and training • Manage mobile device inventory in ServiceNow • Manage mobile data. This includes cleanup efforts to reconcile ServiceNow, Pinnacle, and Carrier data • Provision and support non-smart devices such as cellphones, hotspots, satellite phones, or other mobile connectivity products • Support P66 mobility projects as required. Qualifications Required • Customer facing experience supporting iPhones/iPads in a professional setting • Experience with carrier portals including AT&T and Verizon • Excellent oral, written, and interpersonal skills are essential. Team player • Motivated individual with self-initiative to tackle challenging problems in operational roles with the desire to provide excellent customer service Preferred • 3 years experience supporting projects involving mobility systems • 3 years experience supporting various mobile devices and platforms, including smart phones, cell phones • 3 years experience supporting mobile carriers and extensive knowledge of their enterprise customer portals

Skills

Mobile, Ios

Top Skills Details

Mobile,Ios

Additional Skills & Qualifications

Great Customer Service Skills

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $15.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Bartlesville,OK.

Application Deadline

This position is anticipated to close on Aug 15, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.