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**The Estée Lauder Companies Inc.** is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

The Field Director leads and develops a team of Field Leaders to drive retail sales and build strong relationships with store teams. They oversee Specialty-Multi and Department Store regions, with a primary focus on the Specialty-Multi Channel. Key responsibilities include managing team performance, fostering retailer partnerships, executing seasonal and local brand plans, and supporting staff through leadership, coaching, and education. The role requires working key business hours, including weekends, during peak periods to support brand goals and team development.

Job Responsibilities Achieves sales and profitability target in Region

•Achieves profitable sales plans and increases market share by leading and developing teams to achieve sales objectives and implementing education and marketing strategies, coordinating with company umbrella.

•Maintains sales volume and product mix by adding regional relevance to local education and marketing strategies without compromising brand equity—keeps self and team current with consumer needs, changing trends, market segment, economic indicators, and competitors.

•Leads field efforts aligned with brand account strategies to achieve market-level goals.

•Ensures consistent execution of brand and company initiatives.

•Oversees consumer engagement through social media, digital platforms, and virtual events.

•Evaluates sales performance against investment and is accountable for profitable achievement of sales for assigned region.

•Maximizes the potential of Specialty-Multi channel by requesting and advocating for corporate level events in Specialty-Multi channel as well as networking with external groups to drive consumer traffic into Specialty-Multi Channel locations for store generated events.

Develops Field Executives/ Field Executive Sales Managers

•Provides direction to Field Leaders to ensure corporate objectives are communicated and met. Leads staff by recruiting, selecting, orienting, developing, and appraising performance. Build a consumer-oriented team.

•Develops team talent through store visits, regular meetings, and one-on-ones, encouraging excellence and growth. Actively seeks stakeholder feedback and focuses on building team capabilities.

•Drives implementation in education delivery, deploying digital/social network tools to extend reach, improving pace and increase relevance.

•Cascades sales, education and market strategies to Field and Retailer to align and engage teams in the vision.

•Partners with central education teams to develop and host relevant brand, product, and skills seminars.

•Establishes sales objectives by forecasting annual sales goals for regions and territories and aligns with central teams.

•Effective management on Expense lines including In Store, Freelance, T&E, Hours Utilization/Selling Cost, leveraging all expenses to deliver on sales objectives and P&L targets.

Maintains client experience throughout Region

•Understands local consumer needs and works with Brand Teams to develop field strategies and locally relevant initiatives that set the brand apart from competitors.

•Identifies shifting consumer behaviors to align team's strategy with consumer expectations. Is skilled in social media and digital influence.

•Drives digital outreach, coaching all Field Leaders to become digital ambassadors.

•Maintains a consumer-centric service focus amongst all stores in the region. Educates and develops field teams to deliver brand’s best in class service experience for consumers.

•Understands client shopping patterns and monitors trends. Leads the implementation of Client Engagement strategies to maximize client loyalty through service experiences.

Qualifications

•10+ years’ experience preferably in the Beauty Industry

•4-year college degree preferred

•Strong sales leadership experience with proven results in achieving profitable sales plans and driving sales growth.

•Able to lead, inspire and motivate a team of Field Leaders, establish a clear sales vision, and to develop top talent.

•Deep understanding and appreciation for brand equity and relevance, maintaining brand pride and quality in all interactions.

•Understanding of brand products and the attributes that drive consumer purchasing behavior.

•Strong social media and digital engagement skills

•Strong communication skills to represent the voice of the Field and capture consumer and field learnings to communicate to relevant stakeholders.

•Excellent communication skills, written and verbal.

•Ensures sales targets are met by brand, market, and retailer through strong knowledge of sales, products, events, operations, and the cosmetics industry, while supporting strategy development and driving execution excellence.

•Create and maintain strategic partnership with retailers, brands, COE functions and field teams.

•Deep understanding of the retail market and current beauty trends and leverage those insights to drive sales.

•Ability to recruit, coach and develop field leaders to achieve goals.

•Ability to see and anticipate opportunities and develop action plans in partnership with field executives to meet sales objectives.

•Enthusiastic mentor and strategic thinker.

•Abilty to work in a fast-paced collaborative environment with multi-unit management skills. Able to manage time and juggle multiple priorities.

•Proficient in Microsoft Office (Word, Excel, and Outlook)

•Ability to work retail hours including days, nights, weekends, holidays, and special events based on the needs of the business. Must be able to be on the sales floor for length of shift.

•Create a climate of safety awareness, ensure safety standards are maintained consistently, and actively help prevent work-related incidents and illnesses.

•Ability to lift at least 30lbs.

•Must have a valid driver’s license to operate ELC Fleet vehicle.

Pay Range:

The anticipated base salary range for this position is **$124,000.00** to **$186,000.00** . Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program as well as participation in the share incentive plan. In addition,

The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.

Equal Opportunity Employer

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected].

**Michigan Applicants:** Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.

**Philadelphia Applicants:** Philadelphia's Fair Chance Hiring Law (https://www.phila.gov/media/20240326142036/V6-Fireball-Handout-fairchance-E-S.pdf)

**Rhode Island Applicants:** The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.

Equal Opportunity Employer

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected].