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At Microsoft our mission is to empower every person and every organization on the planet to achieve more. In **Consumer Sales Organization (CSO)** our purpose is to create value with our partners, to market and sell innovative consumer solutions powered by Windows, Office, Surface, and Xbox. We’re positioned right at the intersection of customers, hardware partners, and channel partners.

Our team works with ecosystem partners and internal business groups to drive digital excellence and e-commerce capability, as well as accelerate cloud and subscription adoption. Together, we win by delivering compelling at-home and on-the-go experiences combining intelligent edge devices and services that create Microsoft fans for life.

As our **Surface Category Manger,** you’ll be part of growing a multi-billion-dollar business, charting new areas of innovation and impacting billions of lives around the world. You also will be a part of a culture centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. If that appeals to you, it’s an exciting time to be here in CSO.

**In Surface, our business goal is clear: Profitably Grow Surface Volume & Share.** We accomplish this goal in two ways:

+ **Selling TO our retail partners:** Use consumer insights, market data, store level analysis, and device sales information to evaluate our business performance and develop seasonal, launch & sustain plans to improve our partners business, win share, sell units, and drive revenue/ GM.

+ **Selling THRU our retail partners:** Plan and execute thoughtful and impactful promotions and full-funnel-marketing plans, focused on driving purchase intent, conversion & post purchase advocacy & consumer lifetime value for Surface devices & accessories.

Responsibilities

In-Cycle Execution & Revenue Delivery

+ Drive fiscal accountability for Surface in the NA region, ensuring targets for billed revenue and gross margin (GM) are met or exceeded.

+ Coordinate with retail partners tooptimize portfolio plans and proactive manage across LifeCycle – Launch, Sustain, EOL.

+ Build a localized quarterly channel strategy, toolkit, and promotional calendar based on regional insights, YoY analysis, and partner feedback.

+ Manage and monitor the performance of quarterly sell-through and sell-in of the Surface product portfolio within the NA market.

Sell I** **n** **Alignment** **Lead

+ Lead accountability toensure Sell In revenue and gross margin (GM) are met or exceeded.

+ Drive coordination acrossNA Account Teams to ensure Sell In and Channel Inventory is aligned to Sell Thru/ WOS Targets.

+ Ensure aligned signals across Sales, Channel Ops, Category and Supply Chain that optimizes our Sell In.

+ Develop processes to manage/ monitor Channel Inventory Levels and improve ST Demand Forecasting.

Trusted Advisor & Account Growth

+ Develop relationships with NA Account Sales, Operations, Finance and Marketing teams, pushing for an inclusive approach in Americas forums.

+ Lead the NA account partnerships with D&H, Ingram and Synnex establishing consistent QBR rhythms to review success and challenges.

+ Manage and monitor portfolio performance to identify ongoing opportunities for optimizing the assortment and Inventory levels.

+ Ensure optimization of our MSFT, Distributor and End Retailer Inventory positions.

Qualifications

Required/minimum qualifications

+ 2+ years category management, product management, marketing strategy, business planning, product planning, or related work experience AND Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, Engineering, or related field OR equivalent experience.

+ Understanding of consumer sales channels, as well as the retail landscape and digital marketplace

Additional or preferred qualifications

+ 4+ years category management, product management, marketing strategy, business planning, product planning, or related work experience AND Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, Engineering, or related field OR equivalent experience.

+ Consumer Electronics/IT ecosystem experience with a focus on devices and services sales across consumer segments

+ Experience with Portfolio LifeCycle Management to drive Launch, Sustain Momentum and effectively EOL products.

Category Management IC3 - The typical base pay range for this role across the U.S. is USD $85,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $112,000 - $185,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until August 15th 2025

\#Consumer

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .