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Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Job Summary

The Onboarding and Know Your Customer (KYC) Professional II is responsible for satisfying the Bank’s regulatory obligations as well as ensuring adherence to all Compliance, Anti-Money Laundering/Know Your Customer policies and procedures. Day-to-day focus is on resolution of complex problems with validating KYC file. Expertise of policies, guidelines and processes needed. Must meet Service Level Agreements (SLA) with various Business Units and utilize departmental tracking systems.

The Onboarding and KYC Professional II is a member of the First Line of Defense Control Office and works closely with Relationship Managers (RM’s) and Portfolio Managers (PM’s), Tax Operations and Regulatory Reporting teams, Compliance Division Officers, and other operations teams.

Role has ownership of on-boarding and KYC processes, reports, procedures. Is also considered an analytical or procedural expert representing the team on cross-function process or project deliverables. Ensures effective operations within the organization; develops and implements operating policies and procedures across functions such as: client identification and due diligence, customer service and quality control standards; conducts and reviews feasibility of new or revised systems and procedures; manages the internal audit process to ensure compliance with organizational standards.

Responsibilities

(85%)

+ Validates new, existing and ad hoc KYC files against legal documentation and third-party sources, remediating errors as necessary, for customers managed by a supported business unit.

+ Ensures all required customer information and supporting documentation are captured for new and existing customers who are going through a triggering event or material change by coordinating with Business Unit Relationship Managers. Validates resubmitted documents and updates system accordingly as needed.

+ Tracks onboarding requests, re-assesses pipeline, and manages assignments as necessary.

(15%)

+ Supports team lead on leadership responsibilities as needed, acting as backup manager during team lead’s absence. Responsibilities may include:Providing backup leadership support and assist in setting up local strategy

+ Ensuring the team is properly resourced, operating on a high level of productivity and meeting deadlines for new, existing and adhoc’ed KYC files

+ Working with management and key stakeholders in working and providing solutions to key issues

+ Maintaining strong working relationship with stakeholders in both the first line and second line of defense

+ Assisting the team lead in developing and implementing appropriate training and continuous development

+ Maintains working knowledge of all regulatory obligations and be able to relate them to MUFG policies and procedures

+ Plays a key role in the development and roll-out of both strategic and tactical process changes, as needed.

+ Contributes to the evolution of global and local KYC policies and guarantee team knowledge of any updates.

+ As needed, establishes and maintains appropriate escalation procedures

+ Determines relevant Key Performance Indicators that enable the effective tracking of productivity, backlog, and any other element necessary for the effective management of the team

+ Participates in multi-disciplinary teams to address new business initiatives, system enhancement projects, and one-off assignments as required.

Qualifications

+ 3 years plus of experience in KYC, with an emphasis on funds onboarding and regulatory knowledge

+ Strong academic background

+ Ability to think critically under pressure and deliver sound judgment

+ Excellent analytical skills, with the aptitude of independently performing complex or varied tasks, such as coordinating and analyzing large amounts of multifaceted data.

+ Mature approach with excellent and influential communication skills (verbal and written) to facilitate frequent interactions with internal customers, management and key stakeholders

+ Ability to recognize risks and make decisions based on sensory data or known guidelines

+ Ability to comprehend and follow instructions (verbal, written or diagrammatic) with strong detail orientation

+ Solid knowledge of KYC/AML and data governance policy

+ Strong time management, prioritization, work organization and multi-tasking skills with a drive for efficiency, accuracy and risk management controls

+ Proficiency in MS Office - Word, Excel, PowerPoint, Access

+ The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

The typical base pay range for this role is between $81K - $104K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary (http://careers.mufgamericas.com/sites/default/files/document/2023-10/mb-live-well-work-well.pdf)

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

Our Culture Principles

+ Client Centric

+ People Focused

+ Listen Up. Speak Up.

+ Innovate & Simplify

+ Own & Execute